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Saga: Travel insurance reviews

4.80
Based on 578 reviews, last reviewed 25th Aug 2025
38200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Good customer service and great value . I had to have a discussion re my travel insurance. Made very simple and very friendly and helpful. Very competitive price Reviewed on: 25th August 2025
marybern's avatar
marybern

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025
Fred's avatar
Fred

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (578)

Excellent

5
Unfortunately my husband became ill on the Saga cruise, the treatment and service we received was excellent. Reviewed on: 28th September 2021

Holiday Insurance

5
I have always been happy with Saga and am happy to recommend them. Reviewed on: 28th September 2021

Great customer service

4
Saga have been helpful and efficient. They still tried to help even with all the travel restrictions. Reviewed on: 28th September 2021

Straight forward

5
When ever you contact Saga, they're always pleasant & polite. There policies are straight forward & easy to understand. Should you be unfortunate enough to have to make a claim you get the feeling it would be hassel free. Reviewed on: 28th September 2021

Ridiculous Price Hike

1
Seeking identical insurance to previous year. Identical destination, same time of year, etc and now being quoted a price hike of over £1000. - No thanks SAGA. Reviewed on: 28th September 2021

Helpful, not necessarily to their advantage

4
Advised when I had accidentally double insured. Saga ended up with the business. Reviewed on: 28th September 2021

Reliable for Heath issues and age limit

5
I was ‘refused’ insurance because I had reached over 70 Saga have been reliable each year I get older. Reviewed on: 28th September 2021

Medical emergency

5
My late wife spent 3 weeks in a Canary Island hospital and was repatriated by private air ambulance together with dedicated doctor and nursing staff. A Saga representative supported us throughout the traumatic ordeal. Reviewed on: 28th September 2021

Everything required in an annual travel policy

4
Unfortunately due to covid have yet to take a holiday, but policy carries over to next year! Reviewed on: 28th September 2021

Great policy

4
Length of time away better than other insurance companies Reviewed on: 28th September 2021

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