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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

Great Travel Insurance

I have Saga travel insurance. It was simple to arrange and very competitively priced. Reviewed on: 17th August 2025

Saga personnel are knowledgeable

Saga personnel are kind, patient and very knowledgeable. Reviewed on: 17th August 2025

Travel insurance

Great help with getting me a travel insurance that we needed Reviewed on: 17th August 2025

Good service .

My husband has health issues and has to have one trip travel insurance instead of an annual policy. He had a policy for a holiday trip which had to be changed completely, destination and duration on the day we were due to travel because of a family emergency. The agent on the phone was very understanding and sorted everything efficiently while we were waiting for our taxi to the airport. Made a stressful situation less so. When we sent in the resulting claim it was dealt with speedily and with minimum of fuss. Everyone was very helpful and polite. Reviewed on: 17th August 2025

The staff are very willing to ask questions and find...

The staff are very willing to ask questions and find the right I sure for my travels. Also good value for money. Reviewed on: 17th August 2025

Travel insurance quote..

The agent was very helpful and guided me through the quote kindly and efficiently. A very pleasant experience. Reviewed on: 17th August 2025

Stress free Saga

Online claim form was straightforward, questions and information required was concise. Although I’m not very tech experienced, I did manage to upload photos of the required documents. A piece of advice; don’t delete any travel related info until your journey is completely over. Prompt reply after submission of my claim and team kept me up to date of progress, so I felt in safe hands. Reviewed on: 17th August 2025

Travel insurance best for me.

Travel insurance always good for price which also includes my partner who is younger than myself. Easy to follow on line, good program to navigate. Reviewed on: 17th August 2025

Had previous problems getting insurance from other p...

Had previous problems getting insurance from other providers, straight back to saga, no problem at all Reviewed on: 17th August 2025

Excellent service when a potential problem arose

Excellent service from them when I was on the point of renewal, days away from travel and awaiting repeat results from an annual test. The result worked out to be fine but I was very pleased with their follow up and caring service Reviewed on: 17th August 2025

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