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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1563 reviews)

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4.78

Based on 1,563 reviews, last reviewed 30th Sep 2026

44800% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

SAGA provided me with one trip policy quickly, effic... SAGA provided me with one trip policy quickly, efficiently on line with little fuss and at a reasonable price despite my on going medical problems Reviewed on: 30th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1563)

Helpful website and excellent staff and good value

Helpful website and when necessary staff, easy to arrange and at good price - thank you Reviewed on: 28th September 2025

Fast and efficient service.

Fast and efficient service. Staff friendly and helpful stopping any worries Reviewed on: 28th September 2025

easy to use web site and application easy to complete

easy to use web site and application easy to complete Reviewed on: 28th September 2025

Very pleased with the service and the travel cover

Very pleased with the service and the travel cover Reviewed on: 28th September 2025

Claims dealt with quickly and without fuss.

Claims dealt with quickly and without fuss. No more than would b expected for the premium price of the cover. Reviewed on: 28th September 2025

The proof of the pudding!!!

Used Saga for a number of years and like people say you don't know how good it is until you have to make a claim. Well unfortunately this year I did have to and the service was excellent. Reviewed on: 28th September 2025

Have always been very quick with compensation for lo...

Have always been very quick with compensation for lost property. The good thing is that we didn’t have to claim on anything else as we were lucky enough not to have to claim. Reviewed on: 28th September 2025

Used travel insurance for several years cover good a...

Used travel insurance for several years cover good and easy to contact if necessary. When my husband was ill they were very kind and arranged refund quickly. Since he died I have continued to use them as they always offer a good cover at a fair price. Reviewed on: 28th September 2025

Always shyed away from Saga as thought over 5Os mile...

Always shyed away from Saga as thought over 5Os milestone i didn’t look forward to . however took out insurance for my mum who is deaf and i deal with her correspondence / calls. Call responded to quickly , each time call handler was friendly, professional and knowledgeable . I could understand what they were saying ( handler allowed me plenty of time to relay information to my mu) and we were not rushed at all !! I cannot praise the staff enough , best derry cr i have received . Some products are a bit more expensive but worth every penny when you receive the service i have noted above. So much so i switched to Saga for my travel and car insurance . Great service thank you !!! Reviewed on: 28th September 2025

Helpful staff, reasonable prices.

Helpful staff, reasonable prices. Reviewed on: 28th September 2025

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