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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

We experienced a medical emergency on holiday abroad.

We experienced a medical emergency on holiday abroad. Saga Insurance Team were fantastic they arranged everything from medical treatment to getting us back home safely. The team were efficient empathetic and supportive at all times throughout what was an extremely worrying time. Reviewed on: 16th August 2025

Good friendly helpful service.

Good friendly helpful service when taking out yearly travel insurance policy. We've been delayed twice on flights since taking the policy out, and recieved immediate texts to go to the VIP lounge at the airport. Reviewed on: 16th August 2025

Getting a quote was easy.

The experience of getting a quote was easy. The agent was knowledgeable and extremely helpful. It was my first quote and was the best of 2 others. Reviewed on: 15th August 2025

Good value for money especially for older customers

Good value for money especially for older customers Reviewed on: 15th August 2025

Holiday insurance claim

Dealt with my holiday insurance claim efficiently and settled promptly. Reviewed on: 15th August 2025

Bought online, so never dealt with customer service.

Bought online, so never dealt with customer service. Last time flight was delayed they sent me a voucher for the lounge even before the delay was announced at the airport. Reviewed on: 15th August 2025

Reasonably happy

Easy to deal with but found it to be a little expensive Reviewed on: 15th August 2025

Staff are always polite friendly and helpful with...

Staff are always polite friendly and helpful with a good listening ear.. Focused on customer care and offering advice and guidance. No hard sell focused on providing all the information required to make the right decisions. Reviewed on: 15th August 2025

We would never travel without insurance and SAGA off...

We would never travel without insurance and SAGA offer finite policies at competitive prices. Reviewed on: 15th August 2025

Professional, expert friendly staff

I had to ring about some additional health issues, each time I received excellent customer service from both the Saga call handler and the underwriter who spoke to me concerning one condition. Everything was explained clearly and they ensured they had answered all my questions and provided changes to me cover speedily meeting my new needs. Reviewed on: 15th August 2025

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