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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1563 reviews)

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4.78

Based on 1,563 reviews, last reviewed 30th Sep 2026

44800% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

SAGA provided me with one trip policy quickly, effic... SAGA provided me with one trip policy quickly, efficiently on line with little fuss and at a reasonable price despite my on going medical problems Reviewed on: 30th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1563)

There when needed

Needed hospital tests while in Tenerife. The process with Saga was straight forward Reviewed on: 27th September 2025

Helpful and knowledgeable there was no rush it was g...

Helpful and knowledgeable there was no rush it was great to be able to understand the person i was talking to would recommend to anyone Reviewed on: 27th September 2025

Always answer the phone promptly!

Always answer the phone promptly Reviewed on: 27th September 2025

Very helpful staff at very stage of the process

Very helpful staff at very stage of the process Reviewed on: 27th September 2025

Their annual travel policy is exceptional covering a...

Their annual travel policy is exceptional covering all our requirements at a reasonable cost. Reviewed on: 27th September 2025

Excellent customer service.

This was the first time I had to claim on travel insurance. I was unable to claim myself, but my daughter has power of attorney.Saga processed my claim though my daughter without any problems. Straight forward. Reviewed on: 27th September 2025

Improved over the years, much better now.

Improved over the years, much better now. Reviewed on: 27th September 2025

Happy with my insurance at a reasonable price.

Happy with my insurance at a reasonable price. Reviewed on: 27th September 2025

excellent staff when asking for a quote

excellent staff when asking for a quote Reviewed on: 27th September 2025

Saga understands the needs of mature customers.

Saga understands the needs of mature customers. Reviewed on: 27th September 2025

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