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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.84 (1077 reviews)

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4.84

Based on 1,077 reviews, last reviewed 12th Mar 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Pedantic claim procedure designed to wear you down! I booked SAGA as I had some medical issues involving high BP and atrial Fib so the usual suspects (Bank) refused cover under standard terms so I was f... Read more Reviewed on: 12th March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1077)

Customer service challenges

Customer service can sometimes be difficult to deal with due to all the questions asked. Quite stressful. Reviewed on: 15th August 2025

Always someone to talk to when you ring for help & a...

Always someone to talk to when you ring for help & advice. Reviewed on: 15th August 2025

Excellent

Always excellent , friendly helpful and knowledgeable service Reviewed on: 15th August 2025

Knowledgeable friendly staff

Knowledgeable staff presenting options. Rapid processing and refund of cancelled insurance Reviewed on: 15th August 2025

Great value for money, easy to do online

Great value for money, easy to do online Reviewed on: 15th August 2025

A travel insurance tailored to your needs

Easy to access site straightforward questions. The ability to choose the level of cover and excess is useful as not one cover fits all. Reviewed on: 15th August 2025

My husband fell and fractured his neck of femur whi...

My husband fell and fractured his neck of femur whilst we were on holiday in France. He spent almost 3 weeks in hospital in Poitiers and required an operation. we were collected from the hospital by a wonderful paramedic crew from Medicare and taken to Dorchester Hospital. Everything was taken care of . Reviewed on: 15th August 2025

I have purchased Saga on line

I have purchased Saga on line and the forms are very easy and straight forward. Reviewed on: 15th August 2025

Had a bad experience getting robbed in South Africa.

Had a bad experience getting robbed in South Africa. Saga dealt with the situation very quickly and financially Reviewed on: 15th August 2025

I couldnt get travel insurance anywhere because of o...

I couldnt get travel insurance anywhere because of on going hospital treatment ,and saga came to the rescue or holiday would have ben cancelled Reviewed on: 15th August 2025

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