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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

Easy to use.

Easy to use. And a competitive price Reviewed on: 15th August 2025

Have just had to make a claim for a damaged carpet I...

Have just had to make a claim for a damaged carpet I spoke to a lady called Carlie who was so helpful and easy to talk to ,I have a new carpet coming next week so more than satisfied with Saga. Reviewed on: 15th August 2025

Comprehensively good

Helpful and clarity of responses Reviewed on: 15th August 2025

SIMPLY THE BEST

Unfortunately I had to cancel a holiday for health reasons and the team at Saga could not have been more helpful and efficient. Have continued to insure with them. Reviewed on: 15th August 2025

Annual Travel cover.

We purchased annual-travel in Europe cover at a much reduced price from our previous provider, with the same amount of cover. Reviewed on: 15th August 2025

Customer service challenges

Customer service can sometimes be difficult to deal with due to all the questions asked. Quite stressful. Reviewed on: 15th August 2025

Always someone to talk to when you ring for help & a...

Always someone to talk to when you ring for help & advice. Reviewed on: 15th August 2025

Excellent

Always excellent , friendly helpful and knowledgeable service Reviewed on: 15th August 2025

Knowledgeable friendly staff

Knowledgeable staff presenting options. Rapid processing and refund of cancelled insurance Reviewed on: 15th August 2025

Great value for money, easy to do online

Great value for money, easy to do online Reviewed on: 15th August 2025

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