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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

98% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Travel insurance reviews (1074)

Review of the Saga, Travel insurance:

Simple to organise, reasonable cover for single trip and some covid cover.

Previously had separate individual annual policies but due to covid this time only taken single joint policy for upcoming trip to use credit/rearranged from last year's cancelled trip. as no other travel booked, only taken out single policy as hopenext year if travel resumes, premiums may be more reasonable if covid then more manageable. overall easy to navigate website, arrange cover and documents sent immediately. Reviewed on: 11th September 2021

A pleasing experience

I haven't had to make a claim but Saga people have been helpful and patient in arranging my travel insurance which is complicated due to medical conditions and cover needs to include cruise travel Reviewed on: 29th September 2025

Vip lounge upgrade

The service which provides entry to the vip lounge when there is a flight delay is excellent. Reviewed on: 29th September 2025

Saga gave me excellent advice and great service.

I received excellent advice and service from Saga regarding travel insurance, which completely met my requirements. Reviewed on: 29th September 2025

Polite and informative personnel who explain everyth...

Polite and informative personnel who explain everything in detail. Price is great. Reviewed on: 29th September 2025

Simple cost effective Have renewed 3 years running v...

Simple cost effective Have renewed 3 years running very competitive Reviewed on: 29th September 2025

Premed holiday insurance

Got premed insurance online and had to call to update policy and was treated professionally and with curtesy Reviewed on: 29th September 2025

Excellent customer care

Easy to arrange insurance. If you don’t like doing it on-line there’s always a friendly person to talk to on the phone and the call is usually answered promptly. Excellent customer service. Everyone I talked to was helpful, friendly and informative. Reviewed on: 28th September 2025

Good cover at a reasonable price

Good cover at a reasonable price Reviewed on: 28th September 2025

Easy to deal with and value for money

Easy to deal with and value for money Reviewed on: 28th September 2025

Very helpful telephone staff, good value

Very helpful telephone staff, keen that I understood what I was getting and how to make the most of it. Reviewed on: 28th September 2025

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