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Saga: Travel insurance reviews

4.86
Based on 1,076 reviews, last reviewed 3rd Mar 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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0%
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0%
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2%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026
Ian B's avatar
Ian B

Latest lowest rating:

1

Saga: £497 policy worthless despite FCDO safety warning Avoid Saga Travel Insurance. I booked my trip August 2025 and have been a loyal SAGA travel insurance customer, paying £497 for a travel policy specif... Read more Reviewed on: 3rd March 2026
D G's avatar
D G

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Travel insurance reviews (1076)

Review of the Saga, Travel insurance:

Helpful

4
Very helpful and they keep in touch with you. Not the cheapest but the best. Reviewed on: 5th October 2021

Good product, efficient and friendly service.

4
I have used Saga holiday insurance for a number of years. Always easy to contact by phone, easy to use online service as well. Staff helpful and friendly Reviewed on: 14th August 2025

First class service to a really nice lady...

5
Great pick up phone and spoke to a really nice lady when my spectacles got washed out to sea on holiday . Paid me that day so I could buy a new pair no problems at all. Reviewed on: 14th August 2025

It was so easy to get my travel insurance online.

5
It was so easy to get my travel insurance online. The website was very easy to navigate. They explained exactly what was covered (and this was more than other providers). Then easy to get the insurance I wanted and to pay for it. Reviewed on: 14th August 2025

Professional and speedy response

5
Professional and speedy response Reviewed on: 14th August 2025

Retired & insured to travel

5
Since retiring and now 81, and coping with a couple of medical problems, Saga has been able to ensure we could travel to Australia to maintain contact with our immediate family, and tour Europe as before. Reviewed on: 14th August 2025

Found them cheaper for what you include than other...

5
Found them cheaper for what you include than other insurers. & They havec been easy to ralk to & they answer the phone reasonably quickly which is a bonus. Reviewed on: 14th August 2025

Insured me after having cancer at a reasonable price

5
Insured me after having cancer at a reasonable price Reviewed on: 14th August 2025

always very helpful

5
Easy to deal with and always very helpful Reviewed on: 14th August 2025

Expert assistance with policy change

5
Simone was helpful and friendly and made the change to our joint policy very straightforward. Reviewed on: 14th August 2025

Excellent service and pleasant and efficient staff

5
I have used Saga Insurance for my holidays for many years. This year was the first time I needed to make a claim as I had to cancel my holiday as the result of kidney problems and the dangers of flying. Everything was dealt with speedily and I received an appropriate amount of compensation. I was most impressed with Saga's telephone responses and the work of the insurance company. Reviewed on: 14th August 2025

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