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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1564 reviews)

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4.78

Based on 1,564 reviews, last reviewed 2nd Oct 2026

22350% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to arrange and good value. Easy to arrange and good value, full cover. Reviewed on: 2nd October 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1564)

Quick and efficient.

Quick and efficient. Easy to use and contacts quick and easy. Reviewed on: 26th September 2025

Easy to contact, very friendly, helpful and empathetic.

Easy to contact, very friendly, helpful and empathetic. Clear explanations and understanding. Reviewed on: 26th September 2025

cheaper than other companies for people over 50, eas...

cheaper than other companies for people over 50, easy to do and always a real person to talk to if you need it Reviewed on: 26th September 2025

Every time I contact, I’m not holding on for hours j...

Every time I contact, I’m not holding on for hours just to speak to someone. Call services are in this country. Always personable Reviewed on: 26th September 2025

Easy to contact kept me informed throughout

Easy to contact kept me informed throughout pleasant and friendly . Value for money . I’m very happy with using SAGA Reviewed on: 26th September 2025

Very helpful and patient and gave clarity on the opt...

Very helpful and patient and gave clarity on the options available Reviewed on: 26th September 2025

Very straightforward online process.

Very straightforward online process. A competitive quote. It all worked well. Reviewed on: 26th September 2025

Never have a problem dealing with saga excellent cus...

Never have a problem dealing with saga excellent customer service Reviewed on: 26th September 2025

Easy to arrange online even though we had pre existi...

Easy to arrange online even though we had pre existing conditions Reviewed on: 26th September 2025

Holiday Cancellation

I had the unfortunate need to cancel my holiday at short notice due to a serious family illness and the staff at Saga where very sympathetic and processed my insurance claim rapidly and professionally Reviewed on: 26th September 2025

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