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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

I struggled to get travel insurance.

I struggled to get travel insurance due to a number of ailments but SAGA covered everything and the price difference to the other companies was a high difference Reviewed on: 14th August 2025

Always a pleasure to speak to a real person.

Always a pleasure to speak to a real person. I have had, travel,home and car insurance from Saga at various times and have had outstanding service Reviewed on: 14th August 2025

Easy to make changes

When I required to make changes to the following years policy, within renewal period, the SAGA contact was quick and efficient at helping me and answering any questions/doubts that I had Reviewed on: 14th August 2025

Helpful, efficient staff, had to check something so...

Helpful, efficient staff, had to check something so called back within specified time. Staff member was knowledgeable and friendly and price and cover was amazing will use Saga every time l travel, best advice I've been given by my sister Reviewed on: 14th August 2025

Competitive quote, refund issued for slight pricing...

Competitive quote, refund issued for slight pricing error without prompting. Had to make a claim due to an unfortunate accident, claims procedure smooth and handled quickly and without a lengthy procedure. Reviewed on: 14th August 2025

Excellent communication by phone with your people.

Excellent communication by phone with your people. Reviewed on: 14th August 2025

Refund overpayment without asking

Refund overpayment without asking Reviewed on: 14th August 2025

Needs met by excellent customer service

Everything about the Saga process meets my needs, clear information from a knowledgeable person at the other end of the phone call and prompt action when needed. Great value for money Reviewed on: 14th August 2025

extra travek cover needed

we needed extra travel insurance as my Bank account package cover was more expensive to add a condition. Spoke to a very helpful advisor who understood the condition and provided a decent quote for 1 year cover Reviewed on: 14th August 2025

Saga travel insurance met all our needs and more!

I took out Saga travel insurance for my daughter and me for a trip to Serbia last year, and was impressed by the simplicity of the process, the extras included with the price, and the clear paperwork I received. Reviewed on: 14th August 2025

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