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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1060 reviews)

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4.86

Based on 1,060 reviews, last reviewed 6th Oct 2025

82400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy to obtain Saga travel insurance - no issues Sorted all via internet. Very easy and helpful website. Not problem with returning to website and finding all documents and detail for journey. Reviewed on: 6th October 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1060)

The policy we have suits our needs very well.

The policy we have suits our needs very well. It is competitively priced. The Customer service is excellent . All of our questions are always answered fully and comprehensively. All of the Customer Service Staff are great, they are very patient and efficient and they never make you feel rushed. We like the fact that 180 days travel has been included in the annual policy. We are very happy with our annual policy which we have had for a number of years now. Reviewed on: 13th August 2025

Annual multi-trip insurance at a fair price

The Saga telephone representative was very helpful and I was able to arrange an annual multi trip policy at a fair price despite numerous health conditions and being over 75 Reviewed on: 13th August 2025

Best value for a comprehensive travel insurance.

Best value for a comprehensive travel insurance. Confidence knowing we were covered for our trip to France. Bought online, very easy & confirmation immediate. Reviewed on: 13th August 2025

Fantastic holiday insurance for all.

The fact that travel insurance is included when booking a holiday with Saga is such a great help and also excellent price is offered even for those with more complex health issues. Reviewed on: 13th August 2025

They were extremely helpful when I needed travel in...

They were extremely helpful when I needed travel in insurance Reviewed on: 13th August 2025

Two years ago my wife had an accident whilst in Bali...

Two years ago my wife had an accident whilst in Bali Indonesia and required hip surgery she was in hospital for two weeks plus a further two weeks in the hotel before being confirmed fit to fly. Saga dealt with the claim efficiently and ensured that the hospital, hotel and airline received confirmation of payment direct to them with the first payment to the hospital made within 48 hours. I was relieved of all the stress which enabled me to be with my wife continuously without worry regarding payments. I cannot thank them enough. I have already recommended them to numerous family and friends and will continue to do so. Robin Garrido Reviewed on: 13th August 2025

On a recently delayed flight i automatically receive...

On a recently delayed flight i automatically received in a text message, lounge food/drink vouchers without having to contact and chase them. Great service! Reviewed on: 13th August 2025

Never needed to make a claim thankfully but always...

Never needed to make a claim thankfully but always answered phone promptly and answered my queries think pricing is fair for multi trip policy Reviewed on: 13th August 2025

We unfortunately had to make a claim on travel insur...

We unfortunately had to make a claim on travel insurance and Saga paid out quickly and without any fuss Reviewed on: 13th August 2025

Purchased Travel Insurance while 20% discount was av...

Purchased Travel Insurance while 20% discount was available which made it a good price for 90 days away from home. Claimed recently on a missed port of call cruise part of the insurance, dealt with immediately and money was in my bank within 2 hours. Reviewed on: 13th August 2025

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