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Sainsburys Bank: Cash Passport MasterCard reviews

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1.08
Based on 33 reviews, last reviewed 24th Sep 2023
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This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

Hopeless Avoid as some large companies such as Celebrity Cruises do not accept it. Staff at bank unhelpful. Had an issue and to resolve it had to involve my ... Read more Reviewed on: 24th September 2023
Stuart Hallahan's avatar
Stuart Hallahan
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Sainsburys Bank Cash Passport MasterCard reviews (33)

Review of the Sainsburys Bank, Cash Passport MasterCard:

The most stupid website

2
I love my card when I am travelling BUT to top up the card when at home is a nightmare. The Website is badly designed. Instead of having a heading saying ' download money from you back into the Passport account' you have to search and never get there. Sad and frustrating such a good company now getting a bad name. Reviewed on: 29th March 2023
Peter Ryde's avatar
Peter Ryde

Reloading technical problems lost £500

1
I went online to reload my card, went all the way through the process and then a message popped up to say that they had technical problems but that they would keep on trying. Three days later and still no funds, yet over £500 has been taken from my Bank account for prepaid card transaction. Neither party will return my money, nor load my Cash passport card, and I am abroad. I have spent three days sending emails, online chat, online forms, and telephone calls, without success. Reviewed on: 17th March 2017
Kath Youll's avatar
Kath Youll

Don't touch the Sainsbury's cash passport

1
My card didn't work - very embarrassing in a restaurant. Sainsbury's are making it virtually impossible for me to get the full amount refunded that I paid for euros on the card. They are offering to buy back at their much lower rate. Completely unacceptable. I will be going to the financial ombudsman. Reviewed on: 7th December 2016
Terry C's avatar
Terry C

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