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Sainsburys Bank: Travel Money reviews

Name: Travel Money
Rating: 2.17 (23 reviews)

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2.18

Based on 23 reviews, last reviewed 27th Feb 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

22%

61%

Latest highest rating:

5

Speedy, simple and with great communications. The process was quick and easy with good rates too. Reviewed on: 27th February 2025

Latest lowest rating:

1

Con Artists Bought £500 of Mauritian Rupees went on holiday but left them at home and had to buy more at the airport. Returned from holiday tried to convert them ... Read more Reviewed on: 31st October 2024

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Sainsburys Bank travel money reviews. If you've used Sainsburys Bank travel money before, why not write YOUR own review? You can help other travellers looking for honest Sainsburys Bank travel money reviews.

Sainsburys Bank Travel Money reviews (23)

Review of the Sainsburys Bank, Travel Money:

Speedy, simple and with great communications.

The process was quick and easy with good rates too. Reviewed on: 27th February 2025

Keeps logging out

I’ve cut my card up. I’m using the latest software. It quiet often does not recongnise my email address, but it sends emails to me. !?! I’ve withdrawn my travel savings as it’s the worst Card company I’ve used. Now with Revolut and Caxton, a million times better. Sainsbury’s customer service (via India) is a nightmare. No one knows what’s going on Reviewed on: 14th April 2023

100 euro notes

Received my money and I have several 100 euro notes and 5O euro notes. When I buy one coffee the cafe are going to be well pleased when I offer these. What is the point Sainsbury’s? Why not have a section asking what value notes you want. No I won’t use again. Reviewed on: 21st January 2023

Absolutely dreadful

We ordered the pre paid travel card. Picked it up. Only to get abroad and it not work. Turns out it hadn’t been activated properly by sainsburys and we were unable to access our account and the card. Sainsburys shifted us to Mastercard and they were just as keen to put off our calls. Hung up on us three times before actually getting through to them. Spent the first 4 days of our holiday with no money and unable to do anything. Absolutely appalled by both companies and it’s now cost us more to use other cards. And still waiting for a refund. Will not be recommending sainsburys to anyone. Awful customer service, not friendly or helpful at all. Thanks sainsburys for making our holiday far more stressful than it should have been. Reviewed on: 20th October 2022

Worked perfect for us

Me and my boyfreind used one of these to go to majorca as I am paranoid about carrying around lots of money, worked perfect , only had to put the pin in when we reached a daily spending limit, was very useful as the bus didn't want cash, had to top up a few times wich worked instantly and we where able to put our account balance to 0 when we got back, would recommend Reviewed on: 12th July 2022

Friendly and Knowledgeable

We went into Market Harborough Sainsburys to purchase Euros. Lisa was friendly, extremely knowledgeable about the currency and also interested in our holiday. It was lovely to deal with someone who seemed happy to be there but also very professional. We will definitely be using again. Reviewed on: 9th July 2022

No currency

Ordered some Kenyan Shillings a week in advance and was due to collect them next day. Then received phone call from Travelex telling me didn’t have in stock and that there was a shortage. Went onto another companies website, called them about availability and was told all ok and plenty of stock! Will not be using sainsburys again Reviewed on: 15th June 2022

Awful experience

Had to order for home delivery as store collection was in 8 days time- ordered , paid and then said order declined as I had not met there security checks!!! WTF - you only asked for my name , address and payment? Will take my custom and money else where!!! Customer and family lost to you now- awful Reviewed on: 13th June 2022

Pre-ordered

I pre-ordered my foreign currency only to wait as long as if I had just gone in and got some money. So there was no point re-ordering I thought the money would all be ready and waiting but no. By the time the transaction was sorted out there was a long queue of people waiting. Won;t be doing this again Reviewed on: 21st April 2022

Totally dishonest

Ordered the card and placed cash on it. Got sent the cash. Basically the customer care said tough. Cash is no good for me as already have what I want. Reviewed on: 2nd February 2022

Failure!!!

Pre ordered euros for my much awaited holiday only to be told that the bureau would be closing 2 hours early. I chose the specific day because the website said open until 7pm which gave me time to get there after work. I was told that staff weren’t guaranteed to be there the next day either!!!! Awful service. Currently waiting to be told if I will be able to get my travel money. I leave in less than 36 hours. Appalling. Reviewed on: 30th September 2021

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