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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,229 reviews, last reviewed 28th Nov 2024
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander very good Brilliant service, call centres excellent Reviewed on: 28th November 2024
Matt's avatar
Matt

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024
Ralp b's avatar
Ralp b

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1229)

for every family members and friends

5
my account and my payslip and with them Reviewed on: 22nd February 2022

Absolutely Shocking Service

1
Absolutely shocking service at this bank and getting worse. I have tried to make a payment on my account today and immediately had my account blocked which has happened before. I have been on the phone now with Santander for 1 hour 41 mins waiting for an answer and been cut off 3 times. Santander texted me to say they had tried to call me but that is an absolute lie as they haven't. I understand security is an issue but don't block accounts on first attempt, mickey mouse bank that can perhaps deal with children's savings but not a serious bank in any way. If you are going to close accounts you have to be available immediately to unlock or ask questions first before you block. TOTALLY UNACCEPTABLE ! GOING TO OPEN A NEW ACCOUNT NOW AND SUGGEST YOU ALL DO THE SAME. Now 1 hour 46 mins and still no answer !!!!!! Call wait went to 2 hours 5 mins yesterday, got through today after 20 mins and then cutt off again. Reviewed on: 21st February 2022

Reliable bank with good security

5
Always found Santander to be a reliable bank who are easy to deal with and their online access is very good and convenient Reviewed on: 17th February 2022

Awful wait times, but professional helpful employees

3
Awful wait times, but professional helpful employees Reviewed on: 15th February 2022

They are good

5
The are outstanding and they are fantastic, communicate very well Reviewed on: 10th February 2022

Good service

4
I’ve banked with Santander for over 10 years and have always had really good service, the 123 account is a great current account Reviewed on: 4th February 2022

A Good Bank to be with

3
Customer service is very good whether it be an account query or a problem. Compared with other banks, Santander is one of the best for interest rates, communication and customer service. Reviewed on: 1st February 2022

A good bank

5
had an account with this bank for 15 years, cannot fault them. Reviewed on: 24th January 2022

Good service

5
The staff at branch very helpful and mind service Reviewed on: 22nd January 2022

Average service

3
Far too few branches around these days and their app doesn’t permit scanning and depositing a cheque. It’s accessible enough, but lagging behind the competition. Difficult to get through to anyone on the phone. Reviewed on: 21st January 2022

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