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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Quick reply, helpful

Helpful staff, look after my money, always there to answer my queries Reviewed on: 28th July 2022

Not good interest rates

Was disappointed with interest rates Reviewed on: 20th July 2022

Good service

Easy to use app and good service Reviewed on: 19th July 2022

Customer Experience

Staff always available to up date funds managed and ISA transfers easy to accomplish. Reviewed on: 19th July 2022

Very helpful in all categories

THEY CAN'T DO ENOUGH FOR YOU WHEN YOU HAVE A QUIRE AND LOOK AFTER YOU Reviewed on: 19th July 2022

Good rewards

Good rewards for those with good credit and maximise your reward by putting all household direct debits and mortgage through the account Reviewed on: 18th July 2022

No banks anywhere near me in big city

Tried to withdraw more than £500 from P.O. Needed Santander approval. Went home on phone for an hour waiting for assistance then waited for supervisor then waited while he tried to contact P.O. Couldn't get result. Back to post office who had confirmation but not enough money to give me what I wanted. IT'S MY MONEY!!! Reviewed on: 16th July 2022

Awful

Complaints department are rude and unhelpful. I have nothing positive to say. Reviewed on: 12th July 2022

ON HOLD FOR OVER AN HOUR!

My access to online banking has been blocked. Have now been on hold for over an hour. PICK UP THE PHONE! Reviewed on: 9th July 2022

East to use

Online with app is great. We still have a local branch if needed. Reviewed on: 8th July 2022

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