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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1252 reviews)

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Rubbish

During the pandemic there was no support without effecting your credit, awful wait times to speak with people too Reviewed on: 10th March 2022

Easy to bank with

Santander is the only bank that lets you open an account with a low pay in threshold of £500 this gives most people the ability to open a bank account whereas others need a minimum pay in of £1000+ Reviewed on: 9th March 2022

Best bank provider in the UK

Any customer service help, they provide and resolve all my issues without hassle. Their financial operations is very simple, for example contactless payments etc. Reviewed on: 6th March 2022

Getting impossible waiting times to contact

I have banked with Santander quite happily for several decades from when it used to be Alliance and Leicester, always had good customer service by telephone. I know there is chaos now with the Ukraine war and the past two covid years but really trying to contact them by phone has become so bad in the last few weeks - I have just waited for 46 minutes before giving up - to deal with a transaction I couldn't make yesterday as they wanted me to check payee details - for that conversation I waited 23 minutes. I will have to try again tomorrow., am now dreading it. As other reviewers have said - get more staff! This is unacceptable. If it continues I will be changing my bank. Reviewed on: 6th March 2022

Cashback Account

I love my Santander 123 account because you get cashback each month on services and purchases. I also like that I can monitor the account via the App. Santander are also very efficient at letting you know if any suspicious activity on account. Reviewed on: 3rd March 2022

Nagyon hasznos es jo

Csak ajalani tudom mindenkinek Reviewed on: 3rd March 2022

Cei mai buni

Din 2017 forte corecți și de înțeles personal forte buni Reviewed on: 3rd March 2022

Excellent online banking!

I honestly believe Santander has one of the best and most flexible Web and App banking systems. Security checks have been a bit OTT recently but that is understandable and reassuring given the amount of scams currently about! Reviewed on: 3rd March 2022

Good Bank

Been banking with for years. Always helpful Reviewed on: 2nd March 2022

Good service

Have been with them for sometime and love their services Reviewed on: 28th February 2022

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