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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

its great

5
Santander is everything a bank should be. They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person. Reviewed on: 1st April 2022

Never a Problem

5
Never had any problems with Santander. Great account with good perks. Online banking and app are easy to use. I have confidence in the safety of my money. Recommended. Reviewed on: 1st April 2022

Excellent customer service

5
Always receive excellent customer service in store or over the telephone. Reviewed on: 30th March 2022

Not perfect

4
Been with them a long time and although offered alternative banking do not believe other banks can be much better as they say the devil you know is better than the one you do not Reviewed on: 29th March 2022

Reasonable cash back

4
Easy to use website and decent cashback for certain bills paid through the account. Reviewed on: 29th March 2022

Good Bank

5
Old fashioned in my eyes but good product rewards. Reviewed on: 28th March 2022

Good

5
Good company recommended then. Reviewed on: 22nd March 2022

Santander not too bad for a bank

5
It's a bank, they don't rip me off, that's a plus! Reviewed on: 21st March 2022

Locked card, poor communication.

1
Twice in two weeks my car has stopped working. No one answering the phones and takes an age to resolve. Reviewed on: 19th March 2022

Bardzo dobze

3
Bardzo dobze się sprawuje ta app ja jestem bardzo zadowolona Reviewed on: 16th March 2022

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