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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,275 reviews, last reviewed 18th Apr 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

4

Long term Santander Account I have had Santander accounts for over 10 years now and always found them to be of good service. The only downside I have encountered is the telephon... Read more Reviewed on: 18th April 2026
Margaret Davies's avatar
Margaret Davies

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026
robert j's avatar
robert j

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1275)

Excellent customer service

5
Always receive excellent customer service in store or over the telephone. Reviewed on: 30th March 2022

Not perfect

4
Been with them a long time and although offered alternative banking do not believe other banks can be much better as they say the devil you know is better than the one you do not Reviewed on: 29th March 2022

Reasonable cash back

4
Easy to use website and decent cashback for certain bills paid through the account. Reviewed on: 29th March 2022

Good Bank

5
Old fashioned in my eyes but good product rewards. Reviewed on: 28th March 2022

Good

5
Good company recommended then. Reviewed on: 22nd March 2022

Santander not too bad for a bank

5
It's a bank, they don't rip me off, that's a plus! Reviewed on: 21st March 2022

Locked card, poor communication.

1
Twice in two weeks my car has stopped working. No one answering the phones and takes an age to resolve. Reviewed on: 19th March 2022

Bardzo dobze

3
Bardzo dobze się sprawuje ta app ja jestem bardzo zadowolona Reviewed on: 16th March 2022

Thieves

1
In 2019 this bank closed my account and stole near £4k from me, this was due to an issue with a payees bank account, said payee sent me £600, but santander decided it was ok to steal all of my money in the account, almost 4k as stated. I have provided them with all of the proof regarding the legitimacy of the £600 transaction time and time again but they just want to pass me around and keep asking for the same information!!! This bank is stealing our money without being held to account. I am determined to get my money back but they are not making it easy!!!!! Reviewed on: 13th March 2022

Worst bank ever.

1
Blocked my card and now I can't buy any food or dinner til Monday, the worst bank and customer service ever. Reviewed on: 12th March 2022

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