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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,252 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

A good bank

5
had an account with this bank for 15 years, cannot fault them. Reviewed on: 24th January 2022

Good service

5
The staff at branch very helpful and mind service Reviewed on: 22nd January 2022

Average service

3
Far too few branches around these days and their app doesn’t permit scanning and depositing a cheque. It’s accessible enough, but lagging behind the competition. Difficult to get through to anyone on the phone. Reviewed on: 21st January 2022

Great value

5
Fantastic value, earning interest every month on balance as well as cash back on bills on top of cash back from personalised retail offers. What more could you want? Reviewed on: 21st January 2022

Poor Branch Experience

3
Poor Branch Experience but ok online. Reviewed on: 20th January 2022

Great banking experience

5
It was quick and easy to switch to Santander and the mobile app works perfectly every time. No complaints at all! Reviewed on: 20th January 2022

Easy and Simple

4
Easy and simple to set and up and use. Good customer service and decent arranged overdraft Reviewed on: 18th January 2022

Complete satisfaction

5
Having banked with Santander since its previous incarnations as Abbey/Abbey National, I have had one or two problems (not least my wife dying unexpectedly), but these have all been resolved with great efficiency and discretion, both in branch and at higher level. Reviewed on: 18th January 2022

Excellent cashback account

5
Very good account which pays cashback on household bills. Well worth the £2 fee for the 'lite' account Reviewed on: 18th January 2022

Good Cashback

4
Easy to use app, good online. Charges have increased though. Reviewed on: 18th January 2022

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