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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1232 reviews)

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4.16

Based on 1,232 reviews, last reviewed 7th Feb 2025

20% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

I am satisfied with these conditions it is very ok .this revolut account i am very satisfied with this account Reviewed on: 7th February 2025

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1232)

Efficient bank

Having held accounts with Santander for over 10 years, I am yet to experience any of the problems I have with certain other major banks (HSBC). I have always found the app and website efficient and easy to use. On the odd occasion I have dealt with staff, they have always been well-informed and professional. The only downside is that their accounts are not as competitive as they used to be. Reviewed on: 12th January 2022

Best value

Been with Santander for over 20 years as it has been consistently best value for money. Online banking is easy to set up and do. Overdraft limits and decreases sorted online in seconds. Reviewed on: 12th January 2022

The cashback is welcome

The cashback we receive is welcome. We have the "lite" version of the account as recommended by Money Saving Expert. The app could maybe be better: it doesn't allow searches and payees are not ordered alphabetically when paying something. Reviewed on: 12th January 2022

not a lot

for what you pay the benefits are not really worth it now. Reviewed on: 12th January 2022

Great customer service!

I’ve been banking with Santander for a few years now and I find their customer support is impeccable! Any queries they are always quick to resolve and very kind. And I find their app really easy to use. Reviewed on: 9th January 2022

Great if you have utility bills

I’ve had a great experience with Santander and I’ve had no issues for the many years I’ve banked with them. To be rewarded with a small percentage of my utility bills is definitely a help that you don’t get from a lot of other current accounts. I would definitely recommend to a bill paying friend. Reviewed on: 6th January 2022

Excellent account

Very excellent account with no issues Reviewed on: 5th January 2022

TRULY THE WORST

This is the most awful bank in the world period. Dont even go near them. I did an online transfer and they locked out my account and after 5 calls with one hour wait each timie, and two days still dont know when it will be done. It is being reviewed by back office and within their time ranges they say. Cannot say when it will be done. Their security question asks for a recent transactin amount! with your online account locked out Reviewed on: 24th November 2021

excellent value, do not need more

honest and reimbursed me for a fraud Reviewed on: 30th September 2021

Terrible service

Closed local bank, stopped emails, don’t answer phone, can’t contact, very poor bank Reviewed on: 18th September 2021

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