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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Cashback Account

5
I love my Santander 123 account because you get cashback each month on services and purchases. I also like that I can monitor the account via the App. Santander are also very efficient at letting you know if any suspicious activity on account. Reviewed on: 3rd March 2022

Nagyon hasznos es jo

5
Csak ajalani tudom mindenkinek Reviewed on: 3rd March 2022

Cei mai buni

5
Din 2017 forte corecți și de înțeles personal forte buni Reviewed on: 3rd March 2022

Excellent online banking!

5
I honestly believe Santander has one of the best and most flexible Web and App banking systems. Security checks have been a bit OTT recently but that is understandable and reassuring given the amount of scams currently about! Reviewed on: 3rd March 2022

Good Bank

4
Been banking with for years. Always helpful Reviewed on: 2nd March 2022

Good service

5
Have been with them for sometime and love their services Reviewed on: 28th February 2022

Closed my account and stole my money

1
I been with Santander since 2015, two weeks ago I received a letter that my account will be closed without any explanation reason. OK Spoke with customer service after hours waiting on the line, they advised me to go to any Santander brunch to get the leftover money on my account, so I did. When I went to the brunch they told me was 0 money on my account, the money had been transferred somewhere from Santander without my approval. I have spoken with the costume service last week, they don't know where my money is, I send a complaint also they don't know where my money is. Their system is disgusting, unprofessional, rubbish! Santander where is my money? If I don't receive my money ASAP I will report this matter further. Reviewed on: 28th February 2022

More than worst

1
Today i had experienced the worst ever telephone banking with santander . It took 4 hours and i was making payment towards my house and still couldt do the payment . As the phone was in waiting and Dj music was on . After 2 hours the call disconnected by itself and then again 2 hours. And it was funny when one agent over the phone told me to go to branch if i want to. I have screen shots of the calls . Made me exhausted and it was over my nerves Reviewed on: 25th February 2022

Online banking review

4
Excellent online banking experience. Made many different types of payments with no issues Reviewed on: 25th February 2022

for every family members and friends

5
my account and my payslip and with them Reviewed on: 22nd February 2022

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