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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1229 reviews)

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4.16

Based on 1,229 reviews, last reviewed 28th Nov 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander very good Brilliant service, call centres excellent Reviewed on: 28th November 2024

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1229)

Getting impossible waiting times to contact

I have banked with Santander quite happily for several decades from when it used to be Alliance and Leicester, always had good customer service by telephone. I know there is chaos now with the Ukraine war and the past two covid years but really trying to contact them by phone has become so bad in the last few weeks - I have just waited for 46 minutes before giving up - to deal with a transaction I couldn't make yesterday as they wanted me to check payee details - for that conversation I waited 23 minutes. I will have to try again tomorrow., am now dreading it. As other reviewers have said - get more staff! This is unacceptable. If it continues I will be changing my bank. Reviewed on: 6th March 2022

Cashback Account

I love my Santander 123 account because you get cashback each month on services and purchases. I also like that I can monitor the account via the App. Santander are also very efficient at letting you know if any suspicious activity on account. Reviewed on: 3rd March 2022

Nagyon hasznos es jo

Csak ajalani tudom mindenkinek Reviewed on: 3rd March 2022

Cei mai buni

Din 2017 forte corecți și de înțeles personal forte buni Reviewed on: 3rd March 2022

Excellent online banking!

I honestly believe Santander has one of the best and most flexible Web and App banking systems. Security checks have been a bit OTT recently but that is understandable and reassuring given the amount of scams currently about! Reviewed on: 3rd March 2022

Good Bank

Been banking with for years. Always helpful Reviewed on: 2nd March 2022

Good service

Have been with them for sometime and love their services Reviewed on: 28th February 2022

Closed my account and stole my money

I been with Santander since 2015, two weeks ago I received a letter that my account will be closed without any explanation reason. OK Spoke with customer service after hours waiting on the line, they advised me to go to any Santander brunch to get the leftover money on my account, so I did. When I went to the brunch they told me was 0 money on my account, the money had been transferred somewhere from Santander without my approval. I have spoken with the costume service last week, they don't know where my money is, I send a complaint also they don't know where my money is. Their system is disgusting, unprofessional, rubbish! Santander where is my money? If I don't receive my money ASAP I will report this matter further. Reviewed on: 28th February 2022

More than worst

Today i had experienced the worst ever telephone banking with santander . It took 4 hours and i was making payment towards my house and still couldt do the payment . As the phone was in waiting and Dj music was on . After 2 hours the call disconnected by itself and then again 2 hours. And it was funny when one agent over the phone told me to go to branch if i want to. I have screen shots of the calls . Made me exhausted and it was over my nerves Reviewed on: 25th February 2022

Online banking review

Excellent online banking experience. Made many different types of payments with no issues Reviewed on: 25th February 2022

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