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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Easy to use

Easy to use use and good application Reviewed on: 11th October 2022

Stay Well Clear of Santander

The worst bank and customer service on the planet! I have had a lock placed on my account and the reason they gave me was that i have used contactless payment too much. Now considering i have spent the last 3 weeks in Singapore and never use the card as i dont want to pay their extortionate rates. I transfer from the bank to Wise. Now they have blocked it and tell me i have to buy something in Singapore and put my pin number in to release the block. Its the only way i can unblock it! Santander are a joke and i shall be closing the account down because of this. Complete failures! still waiting on the line for the fraud team to unblock this bar and been waiting over an hour so far. i am stuck in Singapore without access to my money. Reviewed on: 9th October 2022

Account is locked and unable to speak with an actual person

Guys what is going, my account is locked out. I’m stuck 100’s miles from home with no access to money. I’ve rang your numbers 34 times, been transferred twice, been hung up on 20+ times been in the queue to speak to someone for over 2 hours 3 times then been cut off. I need access to my account please resolve this Reviewed on: 23rd September 2022

Easy banking

Pays me interest and cash back on certain direct debits which is a little bonus. V easy to arrange transfers to other people and I find the banking app easy to use Reviewed on: 17th August 2022

Outstanding Santander Service

Santander set the Benchmark, Purely because of the Customer Services Provided, which is Predominantly Provided with the Outstanding Standard of Customer Care this Organisation seems to Thrive upon. Reviewed on: 13th August 2022

Very happy customer!

I have been banking with Santander for more than 15 years and always been fairly happy with their service. I feel like my money is safe with them and that's what is important. I cannot recall having any issues with them. Reviewed on: 13th August 2022

Great cashback, app is getting better

Getting great value with the 123 cashback. Transactions don't always show straight away, but getting quicker. More features getting added to the app. Reviewed on: 12th August 2022

Safe for banking

Never had a problem with Santander's easy access to accounts Santander really does go the extra yard or should that be metre Easy access to human beings essential in the so-called modern world Reviewed on: 11th August 2022

Hassle free banking

Efficient fraud detection system Reviewed on: 9th August 2022

Good company

They have good customer service Reviewed on: 4th August 2022

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