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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1252 reviews)

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

No banks anywhere near me in big city

Tried to withdraw more than £500 from P.O. Needed Santander approval. Went home on phone for an hour waiting for assistance then waited for supervisor then waited while he tried to contact P.O. Couldn't get result. Back to post office who had confirmation but not enough money to give me what I wanted. IT'S MY MONEY!!! Reviewed on: 16th July 2022

Awful

Complaints department are rude and unhelpful. I have nothing positive to say. Reviewed on: 12th July 2022

ON HOLD FOR OVER AN HOUR!

My access to online banking has been blocked. Have now been on hold for over an hour. PICK UP THE PHONE! Reviewed on: 9th July 2022

East to use

Online with app is great. We still have a local branch if needed. Reviewed on: 8th July 2022

Losing out

Feel like with the 123 account I am losing money sometimes as I don't always make the 3%. Also feel more bill's should be taken into consideration Reviewed on: 2nd July 2022

Do not bank with santander

Made a transaction and blocked my account and blocked my card. Pervoiulsy had problems and advisor took me through security and unblocked and I could use my funds this Suleman very nasty rude unprofessional blocked and laughed. As Friday every no funds no service no help and very distressing and you work for tour money and these bank holding and blocking your account very nice experience Reviewed on: 1st July 2022

Very helpful after I was scammed by text

I got scammed by text and realised too late. I phoned the Santander fraud line at almost midnight and although I was on hold for ages when I finally got through the contact Jenny E1163784 was lovely and really helpful and reassuring. Santander would contact the bank my payment went into to freeze that acc. There’s a small chance of my sum being returned but I felt Santander will do their best. Reviewed on: 29th June 2022

Good

Fairly good to bank with. It’s secure and help is at hand whenever needed. Reviewed on: 27th June 2022

Invites people into accounts with good interest rate and then in time starts to charge for the account and takes money from it monthly. Forcing one to do more admin all the time.

As above. I closed this account because they started to charge me for holding it, even though I opened it to get an interest on my money. Sharks. Reviewed on: 1st June 2022

Love Santander

Great app, has most of what I need, I can manage my finances really easy, see the balances in all my accounts - customer services are always friendly & super helpful - really happy with them as my bank Reviewed on: 4th April 2022

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