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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Great customer service!

I’ve been banking with Santander for a few years now and I find their customer support is impeccable! Any queries they are always quick to resolve and very kind. And I find their app really easy to use. Reviewed on: 9th January 2022

Great if you have utility bills

I’ve had a great experience with Santander and I’ve had no issues for the many years I’ve banked with them. To be rewarded with a small percentage of my utility bills is definitely a help that you don’t get from a lot of other current accounts. I would definitely recommend to a bill paying friend. Reviewed on: 6th January 2022

Excellent account

Very excellent account with no issues Reviewed on: 5th January 2022

TRULY THE WORST

This is the most awful bank in the world period. Dont even go near them. I did an online transfer and they locked out my account and after 5 calls with one hour wait each timie, and two days still dont know when it will be done. It is being reviewed by back office and within their time ranges they say. Cannot say when it will be done. Their security question asks for a recent transactin amount! with your online account locked out Reviewed on: 24th November 2021

excellent value, do not need more

honest and reimbursed me for a fraud Reviewed on: 30th September 2021

Terrible service

Closed local bank, stopped emails, don’t answer phone, can’t contact, very poor bank Reviewed on: 18th September 2021

123 account

the interest has fallen, and needs to come-up again Reviewed on: 13th September 2021

Good service

Best banking i have ever used [perfect] Reviewed on: 4th September 2021

Best Buddy

I can always depend on you Santander. Many thanks for the recent overdraft you have provided me. Very helpul and good to have. God Bless! Reviewed on: 31st August 2021

Useless

Moved business account to Santander as branches were easier to get to but now they have shut them all meaning I have to go out my way to pay in a few cheques. Also customer service is woeful ! I shall move business account to someone else and will not use these clowns ever again Reviewed on: 9th August 2021

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