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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1250 reviews)

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4.17

Based on 1,250 reviews, last reviewed 15th Jul 2025

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Brilliant!!!

In the period of over 20 years (my entire working life so far) I have used different banks for different products. Savings, Mortgage, Current account etc. In my opinion, Santander are the best. In terms of keeping the customer happy, constant friendly communication with the customer and also fraud prevention. Im not going to slate my previous banks , in fact some have been very good, its just for the full customer package Santander have been the best. Reviewed on: 8th February 2020

Great service but would like a closer branch

Have no problems lots of communication via email to keep me uptogether with my account Reviewed on: 8th February 2020

123

The 123 when it first started out was an excellent account but now that the interest rate has been reduced to next to nothing I would be as well transferring most of the money I have in it to a ISA Stocks and Shares Investment Trust. If I do that it will bring my investment interest back up to just over what it was when this account first opened. Reviewed on: 8th February 2020

was good but now not worth it

I opened this account back in March 2014 when it was paying 3% interest. The bank base rate then was 0.5% It is now 0.75% but Santander are cutting their rate in May 2020 to 1% They might review that when there are many account closures! Reviewed on: 8th February 2020

Excellent customer service, makes going into branch a great experience.

The staff in branch are really friendly and helpful. If there is a queue, any extra staff always come and ask if they can help you with your query. Reviewed on: 7th February 2020

Good rate but decreasing

It costs to have the account but the interest (on a max of £20,000) is going down. However, it is still better than other accounts and if one has the money both husband and wife can have an account. Reviewed on: 7th February 2020

santander from top to bottom

123 account has now the poor interest rates capped payments and high charges, they obviously don't want my custom. I asked for a interest for year 18/19 still haven't received it. To cap it all they have now employed ant and dec as the face of Santander. Reviewed on: 7th February 2020

great account

Great account , that gives you lots of chances of cashbakc with various retailers Reviewed on: 7th February 2020

Mick duxbury

Ive been with this bank for many years and ive always had a good customer relationship with them. They help out when i need their help. I would recomnebd santander to friends and family Reviewed on: 7th February 2020

Diminishing benefits

Moved to Santander 123 for interest on £20,000 and payback on direct debits. Then they reduce interest rates and cap payments on direct debits. More like minus 123. Reviewed on: 7th February 2020

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