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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

was good but now not worth it

I opened this account back in March 2014 when it was paying 3% interest. The bank base rate then was 0.5% It is now 0.75% but Santander are cutting their rate in May 2020 to 1% They might review that when there are many account closures! Reviewed on: 8th February 2020

Excellent customer service, makes going into branch a great experience.

The staff in branch are really friendly and helpful. If there is a queue, any extra staff always come and ask if they can help you with your query. Reviewed on: 7th February 2020

Good rate but decreasing

It costs to have the account but the interest (on a max of £20,000) is going down. However, it is still better than other accounts and if one has the money both husband and wife can have an account. Reviewed on: 7th February 2020

santander from top to bottom

123 account has now the poor interest rates capped payments and high charges, they obviously don't want my custom. I asked for a interest for year 18/19 still haven't received it. To cap it all they have now employed ant and dec as the face of Santander. Reviewed on: 7th February 2020

great account

Great account , that gives you lots of chances of cashbakc with various retailers Reviewed on: 7th February 2020

Mick duxbury

Ive been with this bank for many years and ive always had a good customer relationship with them. They help out when i need their help. I would recomnebd santander to friends and family Reviewed on: 7th February 2020

Diminishing benefits

Moved to Santander 123 for interest on £20,000 and payback on direct debits. Then they reduce interest rates and cap payments on direct debits. More like minus 123. Reviewed on: 7th February 2020

OK

Just an ok account. Customer service is terrible. Reviewed on: 6th February 2020

Changes

Looking to now change banks as benefits and charges on Santander Accounts are reducing and increasing. Also local banks are closing making it difficult for face to face dealings. Reviewed on: 6th February 2020

Great account for students and graduates

I have been with Santander since I started University as they offered the railcard which was handy and saved me a lot of money when travelling to and from Portsmouth to visit home or other universities. The overdraft facility was a massive help during my time at University and in the year after graduating as I was struggling with money. I can't thank them enough for helping me get through University! Reviewed on: 5th February 2020

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