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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,250 reviews, last reviewed 15th Jul 2025
92% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Always Helpful

4
Never oversell, never over promise and I like their adverts! Reviewed on: 29th January 2020

Great

4
Good cash back and interest and customer service Reviewed on: 28th January 2020

Excellent Bank

5
Never has a problem, cashback on current account balance is excellent. Reviewed on: 28th January 2020

Debt handling

5
The Mobile app and web version shows me the pending transactions due from my bank account. I am finding this really helpful in getting myself out of the debt. And more so avoiding bank charges that I may aquire. So I can raise funds to stop the charges commencing into my debts. 10/10 for there services for me, struggling like many others in getting out of the dreaded debt which most of us are in. Reviewed on: 28th January 2020

Excellent rewards and fantastic customer service.

5
Good cash back scheme to earn a little money back. Customer service is spot on, always very helpful. I would definitely recommend Santander to everyone. Reviewed on: 28th January 2020

123 Lite Account for cashback on monthly bills

5
Joint account with cashback and easy to navigate website. Cashback on Council Tax, Telecommunications and Utilities easily outweighs the £1 a month fee. I changed from the main 123 account due to charges Reviewed on: 27th January 2020

Easy to use and love the app

4
Easy current account with good money back and interest . Find the app fabulous especially as I have a savings acct and credit card with Santander so easy to move money Reviewed on: 27th January 2020

you get less than you used to

3
they're cutting the interest on the account AGAIN and still have to pay £5 per month. No longer value for money Reviewed on: 26th January 2020

Service

5
Great bank with excellent local service and highly reliable Reviewed on: 24th January 2020

Useless

2
Very hard to transfer money need my mobile number that wouldn't let me update so finally closed account. Reviewed on: 24th January 2020

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