Smart Money People Logo
Go to business site
Share this page
Link copied

Santander: 123 Current Account (discontinued) reviews

View other Santander products
4.17
Based on 1,275 reviews, last reviewed 18th Apr 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

4

Long term Santander Account I have had Santander accounts for over 10 years now and always found them to be of good service. The only downside I have encountered is the telephon... Read more Reviewed on: 18th April 2026
Margaret Davies's avatar
Margaret Davies

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026
robert j's avatar
robert j
Read all reviews Write a review

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Santander 123 Current Account (discontinued) reviews (1275)

Drop in interest rates

3
Santander are about to drop the interest rates from 1.5 to 1.00 meaning thousands and thousands of people will change bank accounts in the next few weeks.How can a bank afford to lose so many customers over a measly .5% Reviewed on: 9th February 2020
Dave's avatar
Dave

Fraud prevention gives peace of mind

4
I have held both a business and a 123 current account for years with Santander. Their security systems are very impressive. On a couple of occasions, having made expensive purchases on my card, they have called me before processing the payment to ensure that it was me and not fraudulent use of my card Reviewed on: 9th February 2020
Debbie Hughes's avatar
Debbie Hughes

We get money back and interest

4
|At least we get something back. Reviewed on: 9th February 2020
msjn50's avatar
msjn50

123 account

5
The best current account on the market. 1.5% interest if you have £20,000 in your account plus money back on utility bills all for £5 a month. Reviewed on: 8th February 2020
Tony Weston's avatar
Tony Weston

What a current account should be

5
For a small fee per month I've got much more control of my personal finances and earn cashback on certain bills, which outweighs the charges. Reviewed on: 8th February 2020
Ashley Barnett's avatar
Ashley Barnett

Brilliant!!!

5
In the period of over 20 years (my entire working life so far) I have used different banks for different products. Savings, Mortgage, Current account etc. In my opinion, Santander are the best. In terms of keeping the customer happy, constant friendly communication with the customer and also fraud prevention. Im not going to slate my previous banks , in fact some have been very good, its just for the full customer package Santander have been the best. Reviewed on: 8th February 2020
John's avatar
John

Great service but would like a closer branch

5
Have no problems lots of communication via email to keep me uptogether with my account Reviewed on: 8th February 2020
Jackie Beckett's avatar
Jackie Beckett

123

3
The 123 when it first started out was an excellent account but now that the interest rate has been reduced to next to nothing I would be as well transferring most of the money I have in it to a ISA Stocks and Shares Investment Trust. If I do that it will bring my investment interest back up to just over what it was when this account first opened. Reviewed on: 8th February 2020
Alan Wiseman's avatar
Alan Wiseman

was good but now not worth it

2
I opened this account back in March 2014 when it was paying 3% interest. The bank base rate then was 0.5% It is now 0.75% but Santander are cutting their rate in May 2020 to 1% They might review that when there are many account closures! Reviewed on: 8th February 2020
PJE's avatar
PJE

Excellent customer service, makes going into branch a great experience.

5
The staff in branch are really friendly and helpful. If there is a queue, any extra staff always come and ask if they can help you with your query. Reviewed on: 7th February 2020
Violet Phillippo 's avatar
Violet Phillippo

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill