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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

account worth it

make a net gain monthly as reward greater than cost Reviewed on: 31st December 2019

always understanding and friendly

if the line is long. they always reassure everyone and try to deal with everyone as quickly as possible Reviewed on: 30th December 2019

Reliable people

As costumer I have been always treated with respect and offered well above avarege service. Reviewed on: 30th December 2019

Good communication

Santander have always communicated well with me whenever they are making any changes. Reviewed on: 29th December 2019

Best current account

Good quality service nice banking services Reviewed on: 29th December 2019

Great experience

Great app, website - seamless experience combined with great in branch support Reviewed on: 29th December 2019

Good bank with a decent interest rate

If you use this account to its full potential (have the max 20k in the account) you will earn fantastic interest every month. Customer service is pretty good and never really had any issues. Reviewed on: 28th December 2019

Branch Closures

The service and knowledge about their products or changed to their products has been very poor over the last few years. It appears due to branch closures , the staff are too busy to provided a satisfactory level of service to their customers. Reviewed on: 27th December 2019

Good Santander customer service

I have banked with Santander for many years and their customer service in their branches is excellent Reviewed on: 17th December 2019

Pays for itself

We pay £5 a month as a fee for the account. We receive £10 per month for having our mortgage with Santander. Around £6 per month cashback for utility and phone bills. And £25 a month for keeping £20k in the current account as it pays 1.5% interest. Much better than any ISA or savings account in my opinion. Reviewed on: 16th December 2019

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