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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,275 reviews, last reviewed 18th Apr 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

4

Long term Santander Account I have had Santander accounts for over 10 years now and always found them to be of good service. The only downside I have encountered is the telephon... Read more Reviewed on: 18th April 2026
Margaret Davies's avatar
Margaret Davies

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026
robert j's avatar
robert j

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1275)

Reliable people

5
As costumer I have been always treated with respect and offered well above avarege service. Reviewed on: 30th December 2019

Good communication

5
Santander have always communicated well with me whenever they are making any changes. Reviewed on: 29th December 2019

Best current account

5
Good quality service nice banking services Reviewed on: 29th December 2019

Great experience

4
Great app, website - seamless experience combined with great in branch support Reviewed on: 29th December 2019

Good bank with a decent interest rate

4
If you use this account to its full potential (have the max 20k in the account) you will earn fantastic interest every month. Customer service is pretty good and never really had any issues. Reviewed on: 28th December 2019

Branch Closures

2
The service and knowledge about their products or changed to their products has been very poor over the last few years. It appears due to branch closures , the staff are too busy to provided a satisfactory level of service to their customers. Reviewed on: 27th December 2019

Good Santander customer service

5
I have banked with Santander for many years and their customer service in their branches is excellent Reviewed on: 17th December 2019

Pays for itself

5
We pay £5 a month as a fee for the account. We receive £10 per month for having our mortgage with Santander. Around £6 per month cashback for utility and phone bills. And £25 a month for keeping £20k in the current account as it pays 1.5% interest. Much better than any ISA or savings account in my opinion. Reviewed on: 16th December 2019

Great service in branch and on line

5
Staff in branch are always very helpful and soliticious: on line banking (web or app) is so easy. Pleased to recommend Reviewed on: 14th December 2019

Loads of money back!

5
The account is so good for getting money back, especially if you have a Santander mortgage Reviewed on: 11th December 2019

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