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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Horrible

Santander is a awful bank to be with,was with them for nearly 4 years and you get nothing interest is poor customer service in branches isn’t great,The app is awful,not tools to use to help you Reviewed on: 19th January 2020

Once excellent soon to become undesireable

Santander used to provide top cash interest rates and great cashback for a small monthly payment. These have gradually been weaken and in March we hear they will worsen still.....time to switch. Reviewed on: 16th January 2020

Best bank!

Been with this bank since I Fiat had a bank when I was 13 so for about 6/7 years now. Only thing I could fault is the savings account-I was putting away £200 a month at 5% until the last month when it dropped down to 2.5% which was very misleading and I only received 2.5% not the 5% which I signed up for. Other than that issue that was all! Reviewed on: 16th January 2020

Great value account

Santander 123 account has helped me to earn interest on my money and cashback on my utility bills. This helps me to save for treats for my family. Reviewed on: 10th January 2020

earn good interest

have learnt 1.5% on uptown £20000 Reviewed on: 10th January 2020

Good for first year

Good interest rates on the first year and cashback is good, especially if you have a Santander mortgage! Reviewed on: 9th January 2020

Great

Great customer service. Had absolutely no problems with the account. Reviewed on: 7th January 2020

123 Lite Account has great benefits

My 123 Lite account has great cashback benefits for only £1 a month and you also get retailer rewards I recently got £40 from SKy Mobile. Reviewed on: 6th January 2020

Easy banking.

A nice, easy bank account that allows you to earn money on your bills. Reviewed on: 4th January 2020

good honest old fashioned

very good service--without being flash Reviewed on: 2nd January 2020

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