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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 26th Jan 2026
200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026
A's avatar
A

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1265)

Reliable people

5
As costumer I have been always treated with respect and offered well above avarege service. Reviewed on: 30th December 2019

Good communication

5
Santander have always communicated well with me whenever they are making any changes. Reviewed on: 29th December 2019

Best current account

5
Good quality service nice banking services Reviewed on: 29th December 2019

Great experience

4
Great app, website - seamless experience combined with great in branch support Reviewed on: 29th December 2019

Good bank with a decent interest rate

4
If you use this account to its full potential (have the max 20k in the account) you will earn fantastic interest every month. Customer service is pretty good and never really had any issues. Reviewed on: 28th December 2019

Branch Closures

2
The service and knowledge about their products or changed to their products has been very poor over the last few years. It appears due to branch closures , the staff are too busy to provided a satisfactory level of service to their customers. Reviewed on: 27th December 2019

Good Santander customer service

5
I have banked with Santander for many years and their customer service in their branches is excellent Reviewed on: 17th December 2019

Pays for itself

5
We pay £5 a month as a fee for the account. We receive £10 per month for having our mortgage with Santander. Around £6 per month cashback for utility and phone bills. And £25 a month for keeping £20k in the current account as it pays 1.5% interest. Much better than any ISA or savings account in my opinion. Reviewed on: 16th December 2019

Great service in branch and on line

5
Staff in branch are always very helpful and soliticious: on line banking (web or app) is so easy. Pleased to recommend Reviewed on: 14th December 2019

Loads of money back!

5
The account is so good for getting money back, especially if you have a Santander mortgage Reviewed on: 11th December 2019

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