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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,250 reviews, last reviewed 15th Jul 2025
82% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025
Jennifer S's avatar
Jennifer S

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Branch Closures

2
The service and knowledge about their products or changed to their products has been very poor over the last few years. It appears due to branch closures , the staff are too busy to provided a satisfactory level of service to their customers. Reviewed on: 27th December 2019

Good Santander customer service

5
I have banked with Santander for many years and their customer service in their branches is excellent Reviewed on: 17th December 2019

Pays for itself

5
We pay £5 a month as a fee for the account. We receive £10 per month for having our mortgage with Santander. Around £6 per month cashback for utility and phone bills. And £25 a month for keeping £20k in the current account as it pays 1.5% interest. Much better than any ISA or savings account in my opinion. Reviewed on: 16th December 2019

Great service in branch and on line

5
Staff in branch are always very helpful and soliticious: on line banking (web or app) is so easy. Pleased to recommend Reviewed on: 14th December 2019

Loads of money back!

5
The account is so good for getting money back, especially if you have a Santander mortgage Reviewed on: 11th December 2019

Great service

4
Great service and very customer focused Reviewed on: 11th December 2019

123 current account is very useful and the cashback options are great

5
I saved on average and the customer service is always helpful. Reviewed on: 11th December 2019

Great rewards account

5
I love the rewards with this account, it adds up quicker than you think and the staff at the local branch couldn't be more helpful. Reviewed on: 8th December 2019

Good security

4
Always block card from being in use if they suspect an suspicious behaviour Reviewed on: 3rd December 2019

Excellent!

5
Brilliant and really reliable product! Reviewed on: 30th November 2019

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