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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Great service in branch and on line

5
Staff in branch are always very helpful and soliticious: on line banking (web or app) is so easy. Pleased to recommend Reviewed on: 14th December 2019

Loads of money back!

5
The account is so good for getting money back, especially if you have a Santander mortgage Reviewed on: 11th December 2019

Great service

4
Great service and very customer focused Reviewed on: 11th December 2019

123 current account is very useful and the cashback options are great

5
I saved on average and the customer service is always helpful. Reviewed on: 11th December 2019

Great rewards account

5
I love the rewards with this account, it adds up quicker than you think and the staff at the local branch couldn't be more helpful. Reviewed on: 8th December 2019

Good security

4
Always block card from being in use if they suspect an suspicious behaviour Reviewed on: 3rd December 2019

Excellent!

5
Brilliant and really reliable product! Reviewed on: 30th November 2019

Brilliant bank

5
Started with a student account, moved to a graduate account and now on the 123 current account. The student account was brilliant for me and they made the transition to working life a lot easier with the graduate account. Only bit of criticism I could give is that when trying to pay my credit card on the app it is a little difficult and I need to go on an internet browser instead. Reviewed on: 25th November 2019

Interest cut

3
This was a great account until the interest rate was slashed - now only mediocre Reviewed on: 24th November 2019

Really good

5
We have had this account for many years, it works for us, it's not many banks that give you cash back on all your Bills, we get about 19.00 interest a month and don't really notice the Fee. Reviewed on: 24th November 2019

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