Paid advertisement
Smart Money People Logo
Newsletter

Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review

Santander 123 current account (discontinued) reviews (1277)

123 account

5
I like the account that I have got Reviewed on: 23rd November 2019

Fantastic account

5
I’ve had this account over 3 years now Fantastic rates and cash back Reviewed on: 23rd November 2019

santander 123 current account

4
I have been a Santander customer for years but the 123 account is great as you get good cashback, especially if you have a mortgage with them too. Reviewed on: 23rd November 2019

Making money for nothing

5
The 123 account is a brilliant way to make money by just doing your ordinary things like paying bills and shopping. It also pays interest. Reviewed on: 23rd November 2019

Great fuss free banking

4
Great banking , problem free . Staff are friendly and helpful . One negative is the cost of authorised over draft usage Reviewed on: 22nd November 2019

No problems

4
They have been very smooth, no issues whatsoever, very friendly and very good customer service Reviewed on: 22nd November 2019

Basic bank account easy access

5
Not much you can say really, its a basic account but is easily managed with their great online platform. Reviewed on: 22nd November 2019

Great

5
Love this account - cashback on my mortgage, utilities and other bills. Reviewed on: 22nd November 2019

Always helpful,,,

4
I changed my bank after spending over 25 years with HSBC (Midlands Bank) and have never looked back, they are always so helpful when I ring. The cashback is very reliable and they check unusual purchases promptly Reviewed on: 22nd November 2019

On The Ball

4
I recently had an attempt to fraudulently take money from my account. Fortunately it was flagged by Santander as an unusual transaction on my account and I was contacted. The only thing was, I was rung on my mobile and refused to believe that the person on the phone wasn't a fraudster and refused to speak to them I went home and rang them back from my landline. I was able to confirm the transaction wasn't mine. Scary moment but they handled it well and I was pleased. Reviewed on: 22nd November 2019

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Cash ISA

    from Santander 4.35 from 84 reviews
    Santander
  • Basic current account

    from Santander 4.32 from 337 reviews
    Santander
  • Choice Current Account

    from Santander 4.28 from 22 reviews
    Santander
    View all products