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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Excellent

5
A great account paying good interest on 20k. Reviewed on: 5th November 2019

Excellent account; shame about charge and lower interest

4
I’ve had this account for several years, and whilst it’s great, I have seen its benefits eroded, particularly with regards to interest. Reviewed on: 15th September 2019

Ok for the moment

4
I've had serious problems with Santander in the past, but currently they seem to be doing better than ever in my personal experience, I've had great customer service from them, their fraud prevention seems great as I've had a couple of attempts of money being taken from my account and they were on the ball and spotted it immediately and put a stop to that money going out of my account, even when it was a tiny amount for the fraudsters to check it's an active account/card. It's great to be earning cashback on my everyday purchases and direct debits. I'm a happy customer for the moment. Reviewed on: 15th September 2019

works for me

5
with this bank fornso many years never a problem Reviewed on: 13th September 2019

great account simple as 1 2 3

5
love my account , great service , great offers Reviewed on: 31st August 2019

Money back on bills

4
Great perk to get cash back on regular spend, great to use as a household bills account Reviewed on: 21st August 2019

A team of friendly and highly competent staff

5
The desk staff and the consultant all make one feel valued. They are always helpful and very professional in approach Reviewed on: 20th August 2019

Fast efficient service, all advisors very knowledgeable

5
Over 30 years of good service. Will not change for anything Reviewed on: 30th July 2019

day light robbery

1
bunch of thiefs. 700£ was missing from my account cancel my complaints. without telling reason. plz before opening account with this shi.. BANK, check all reviews. Reviewed on: 11th July 2019

Santander Account

5
I would recommend this account as it has allowed me the option of being able to make interest on the money already within the account this has proved very beneficial especially when larger sums of money are held in the account. I would also recommend this account and the bank society as they have always been helpful when every I needed help and I am satisfied with their service and customer satisfaction. Reviewed on: 23rd June 2019

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