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Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Great current account

5
I totally trust this account, never a mistake, very clear and understandable website, good rate of interest Reviewed on: 22nd June 2019

Best Account Overall

5
With that many products around at the moment and after weighing them up, the 123 account from Santander worked best for me and my money. Reviewed on: 10th June 2019

Good interest rates

4
Think this is the best current account interest rate on the market at the moment. Reviewed on: 9th June 2019

Not So Good Since Interest Rate Reduced

3
This account was previously quite lucrative but is not so since the interest rate was reduced, as a result of which I shopped around and moved elsewhere. Reviewed on: 8th June 2019

GREAT ACCOUNT

5
EASY TO USE AND UNDERSTAND. GREAT CUSTOMER SERVICE TOO Reviewed on: 8th June 2019

20 years plus and still happy

5
I have been with Santander since it was Alliance and Leicester and I have never had any complaints. My only niggle is that all of the local branches near me seem to have closed down. It is fairly easy to bank with them online or via the post office however I recently tried to pay in a cheque and couldn't do it because I didn't have any paying in slips. I assumed that my debit card would be sufficient. Reviewed on: 6th June 2019

Ace!

5
Good interest and money back on DD's. Excellent! Reviewed on: 3rd June 2019

Best going

5
Excellent two way communication skills by telephone, online or in branch. All the family now with this company. Reviewed on: 30th April 2019

Quite average

3
Quite average, not many perks, phone service not great Reviewed on: 22nd April 2019

All good and excellent online banking !

5
All good and excellent online banking ! I don't think I've ever needed to go into a branch - I can do it all online ! Reviewed on: 19th April 2019

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