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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,252 reviews, last reviewed 5th Sep 2025
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Decent bank

4
Haven't had a problem yet. Pay £1 a month and earn over £25 back from paying direct debits & using my card at certain shops. Reviewed on: 11th January 2019

Pretty happy with Santander

4
It was very easy to switch to them with a nice incentive added. We get regular interest payments on our utilities which has built up over the months. Great for a little extra in the bank. Reviewed on: 11th January 2019

Great account, great bank

5
This account does what it says on the tin and is easy to use, reliable and from a great bank. Reviewed on: 9th January 2019

Great Bank Account with added perks

5
Great customer service and internet baking app easy to use! Reviewed on: 9th January 2019

Easy to use and makes me money

5
Simple process of using my savings and access account to make interest on my spare money while still having easy access Reviewed on: 9th January 2019

Cashback

4
Great account, we’ve earned quite a bit of cashback by just having direct debits set up. Reviewed on: 8th January 2019

Really annoying account

1
They charge you for it, constantly reduce interest rates, and have crap customer service. Reviewed on: 8th January 2019

Santander Happy

4
Shame the interest rate has dropped, but still a good value account. Reviewed on: 7th January 2019

Easy to use, all I need in a bank

5
I like it, easy to use and all I need, I've asked for no overdraft so as to not get into debt, staff are great inline, in phone and in branch Reviewed on: 6th January 2019

Never a problem, always helpful!

5
I have my 123 account as well as my mortgage with them and I have found to never have any problems with them, everything works like it should. Additionally, whenever I have needed help (cue me forgetting my pin number etc..) both on the phone and in branch the staff have always been so helpful and sorted things quickly and easily. These days this is a rare find, so I would definitely recommend! Reviewed on: 6th January 2019

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