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Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

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4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

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Santander 123 current account (discontinued) reviews (1277)

Fabulous customer service

Lost my card, as most people will do every now and then - process of cancelling and reordering a card was smooth and simple Reviewed on: 10th February 2019

Value for money

All good, easy to navigate and money back Reviewed on: 10th February 2019

Excellent

I have banked with Santander for many years and never had a problem. They have always been so helpful and informative. I wouldn’t even consider banking anywhere else Reviewed on: 10th February 2019

Always very helpful.

Santander has always been very helpful and willing to help in whatever way they can. Their website etc is also very informative and straightforward. Reviewed on: 9th February 2019

Good bank overall,

they could have brought the higer interest bak though! Reviewed on: 9th February 2019

quick and easy

good product and good interest making it a great current account Reviewed on: 9th February 2019

Approachable, helpful high street banking

Simple processes with approachable and helpful staff when visiting the local branch. Rewards on account are fantastic Reviewed on: 8th February 2019

Amazing

Very good and very supportive for us Reviewed on: 8th February 2019

Decent bank

A decent bank. While opening my account they had technical issues, but had good staff who quickly apologized and sorted it out. Mobile and online banking generally good - but app doesn't work on rooted Android phones. Reviewed on: 8th February 2019

Poor returns from this account

The bank could produce a better product that gives better returns to the customer Reviewed on: 7th February 2019

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