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Santander: 123 Current Account (discontinued) reviews

4.17
Based on 1,252 reviews, last reviewed 5th Sep 2025
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Great service

5
Staff in the local branches have always been very helpful. The app is fantastic and very intuitive to use. The account itself has no charges so its perfect for me. Reviewed on: 5th December 2018

Student life saved by Santander

5
The three year rail card and £1500 fee-free overdraft were a godsend! Reviewed on: 2nd December 2018

Great Unique Product rewards you for your balance and on your monthly outgoings.

5
Having been a customer of Abbey and now Santander for almost FORTY YEARS and two mortgages a personal pension also many savings accounts later.All of which I have now paid off cashed in or transferred to my works pension.I have now retired at 55 and other than the PPI debacle my claims were settled eventually and I put down to a bad culture ,but other than that I have no complaints with this bank.Over all those years I have heard of problems other people have had which I have not shared and have only had positive outcomes when dealing with staff . When mistakes were made by them I was always compensated when they were brought to light.Sandanders 123 Current Account should have been copied by the rest of the banks as it rewards me lucky enough to hold the maximum amount and my monthly costs council tax ..etc.l hope my comments go some way to give Sandander the good name they really deserve and to thank them for their help during my working life. Reviewed on: 30th November 2018

Good interest rate on 20K & bills cashback

5
Low minimum monthly pay in of £500. Cashback on bills virtually pays account fee even for low household bills. 1.5% interest on up to 20K and linked regular savings pays 5% on £200/month. Reviewed on: 27th November 2018

very good

5
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee Reviewed on: 27th November 2018

Awesome

5
Very helpful and understanding staff brilliant at helping issues quickly and efficiently Reviewed on: 26th November 2018

Great account, great benefits

5
The 123 Santander account is great for monthly income and disposal. It pays quite a good rate of interest for a current account and with the added benefits of cashback it makes sense to use it. I have had one without problem for years. Reviewed on: 26th November 2018

Good account which pays interest

5
Ideal for all as it can easily take care of ones direct debits and you get money back on them also. Reviewed on: 25th November 2018

Works well

5
We get the benefits, no messing about, filling in redemption forms. Simple and no hassle. Sorry, that is what I want. Reviewed on: 23rd November 2018

Great bank indeed

5
I've banked with Santander for over 10 years and they've been always very helpful despite my financial difficulties of the past. Recent updates to the android app made it very beneficial and useful. Reviewed on: 23rd November 2018

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