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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1250 reviews)

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4.17

Based on 1,250 reviews, last reviewed 15th Jul 2025

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Current Account. Current Account. I have a 123 current account with Santander. It was very easy and quick to open i did it through the app/website. I could easily mana... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1250)

Average banking

Charged £5 per month for account benefits, a large increase from £2. Not much benefits. Reviewed on: 4th April 2018

Good place to keep you £20k

Good online account with offers got credit card use and 1.5% on £20k. Energy bills cash back as well. Not bad.... Reviewed on: 21st February 2018

Good overall, lacking branches outside of city centres.

Joined in 2014, no issues with products or communications and 123 account is sill just about worth it for me despite interest drops/increased charges. Plenty of branches in city centres (often multiple) but hard to find elsewhere. Reviewed on: 14th February 2018

Was a great account untill they cut the intrest rate

Account is OK nothing special, was really good until they cut the interest rate and raise the monthly fee. Noticed as the base rate went up by .25% they didn't increase the interest rate. Reviewed on: 14th February 2018

Decent rate of interest

Good cashbook as well as a half decent rate of interest Reviewed on: 14th February 2018

Easy switch good cashback and interest

So easy to switch, offers good interest in the current climate and the cashback on bills covers the cost of the account, very pleased Reviewed on: 12th February 2018

great cashback account

i pay all of my bills out by direct debit, and the cashback pays off the monthly account details and a bit extra. nice way to make a little bit of money on my outgoings Reviewed on: 12th February 2018

Student account freebie

I opened a current account with Santander back in 2015 mainly for the railcard. Reviewed on: 11th February 2018

Reduced Interest

We used to love our 123 accounts, which gave us a great return on our savings (5%), but unfortunately, since this was reduced (to 1.5%) it's much reduced and our savings are better off elsewhere. Other than that, we really like the account though. Reviewed on: 11th February 2018

Loyal customer

I was with the Abbey National and when Santander took them over I considered moving my account but I'm glad I didn't as the customer service, both in branch and through customer service centres, has been both professional and friendly. The only improvement they could make is bringing in rewards for loyal customers rather than short term offers to new customers. Reviewed on: 11th February 2018

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