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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,265 reviews, last reviewed 25th Jan 2026
150% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

4

Helpful staff Staff are always helpful but not enough tellers in the one remaining branch in our town, online banking is good Reviewed on: 24th January 2026
Alan Mates's avatar
Alan Mates

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026
Karen's avatar
Karen

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1265)

Still pretty good

3
It was better with 3% interest but still not bad. Reviewed on: 3rd February 2018

Trouble free

4
Pretty straight forward, financial lucrative account. Good customer service experience Reviewed on: 3rd February 2018

Good product

4
Good interest rate and cashback, what more could you want Reviewed on: 2nd February 2018

Was excellent but now just okay

3
This was an excellent account, but increased fees and diminished interest payments have significantly reduced its value. Reviewed on: 31st January 2018

Friendly bank

5
Excellent friendly service in branch, easy to use website Reviewed on: 28th January 2018

Good account if you have decent money in

4
Really good account if you have money in as you get a good rate also cash back if you pay bills by direct debit. However if your savings dwindle and because you pay a monthly fee of £5 you neen to consider if its worth it Reviewed on: 26th January 2018

top notch banking

5
I've banked with Santander since I was 17 years old and have never thought once about switching (I'm 30 now!). Great customer service, user friendly online banking and a bank you can really trust with fraud protection! Reviewed on: 26th January 2018

Still pretty good

4
Better when interest was 3% but still pretty good. Reviewed on: 26th January 2018

Amazing

4
Great experience, good cashback and interest rates. Staff friendly and helpful in branch Reviewed on: 25th January 2018

It was good until...

3
I've been with 123 Santander account for a few years. Initially it was great - the interest on my savings beat the savings account out there. However, now they have raised the fee of the account, it's not as much as a saving. Also, when someone tried to use my bank details, they blocked my account (which I guess was good) but didn't bother telling me (which was not great when I needed money!), I ended up recieving £100 in compensation as a result. Now that I've bought a house, and don't have much savings, I don't get as much interest and not reaping the rewards. I'm thinking of changing bank accounts. Reviewed on: 24th January 2018

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