Write a review

Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1252 reviews)

View other Santander products

4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

40% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

Help others make smarter decisions by sharing your own experience.

Write a review

Santander 123 Current Account (discontinued) reviews (1252)

Good interest rates on the 123 current account

Whilst the interest rate has reduced on the 123 current account compared to when it first started, and monthly fees are higher, I feel it is still a great account compared to others when considering the interest rate on savings up to £20k. I liked how Santander were transparent about all changes, staff are helpful in the branches, and the internet banking is quick and easy to use. Reviewed on: 20th January 2018

Earn a pound or two

We were recommended this product and have been happy with it overall. We have earned around £600 since opening (around 4 years ago) Reviewed on: 15th January 2018

Interest rate as good as it gets for a current account

Always had great customer service, now the 123 account offers the best product on the market for a current account that 'gives back' Reviewed on: 14th January 2018

Great account for interest

Fantastic account for accumulating interest on your monthly standing orders and direct debits. Reviewed on: 14th January 2018

It WAS great, now I have to reveiw it

When I first opened a 123 Current Account it was like no other account out there, really innovative, and I was excited to have this account, now with the cut in the rate I'm not sure it is any better than any other current account which is pretty disappointing - I'm going to have to do some number crunching to see if its still worthwhile me sticking with this account Reviewed on: 14th January 2018

Local Branch easily accessable

Local Branch staff very helpful and 123 account pays interest and cashback Reviewed on: 12th January 2018

Helpful to customers

I am banking with Santander for over 20 years now. I recently set up an online banking account with the help of an employee as technology is not my thing. Many thanks! Reviewed on: 12th January 2018

Benefits for almost nothing

With what my expenditure is each month it has meant I am earning on my account without having to do anything, anything I have had queries on anything I have always had a decent answer, and most importantly, I feel my money is well protected. Anytime I spend somewhere I haven't gone to before I get texts alerting me and asking me to confirm it, and have had the log in process to my account made even more secure. I feel happy with the way Santander is working for me at the present moment in time. Reviewed on: 10th January 2018

great customer service

Any problem I've had has been dealt with quickly and efficiently. UK based customer service is helpful. Reviewed on: 8th January 2018

Excellent account for savings

Enjoy the interest and cashback. Though it isn't quite as good now with lower interest rate and higher fees, it is still unique product. Reviewed on: 8th January 2018

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Classic Account
from Bank of Scotland 3.93 from 112 reviews
Cashback Plus Debit Card
from RBS 3.40 from 4 reviews
Cash Card Account
from Barclays 4.49 from 139 reviews

Want to see more from Santander?

Life Insurance
from Santander 5.00 from 2 reviews
Choice Current Account
from Santander 4.13 from 17 reviews
Saver
from Santander 3.98 from 54 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub