Paid advertisement
Smart Money People Logo
Newsletter

Santander: 123 current account (discontinued) reviews

4.10
Based on 1,277 reviews, last reviewed 1st Jul 2026
56% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026
Lorna Ridgers's avatar
Lorna Ridgers

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026
David Wilson's avatar
David Wilson

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review

Santander 123 current account (discontinued) reviews (1277)

Local Branch easily accessable

5
Local Branch staff very helpful and 123 account pays interest and cashback Reviewed on: 12th January 2018

Helpful to customers

4
I am banking with Santander for over 20 years now. I recently set up an online banking account with the help of an employee as technology is not my thing. Many thanks! Reviewed on: 12th January 2018

Benefits for almost nothing

4
With what my expenditure is each month it has meant I am earning on my account without having to do anything, anything I have had queries on anything I have always had a decent answer, and most importantly, I feel my money is well protected. Anytime I spend somewhere I haven't gone to before I get texts alerting me and asking me to confirm it, and have had the log in process to my account made even more secure. I feel happy with the way Santander is working for me at the present moment in time. Reviewed on: 10th January 2018

great customer service

5
Any problem I've had has been dealt with quickly and efficiently. UK based customer service is helpful. Reviewed on: 8th January 2018

Excellent account for savings

5
Enjoy the interest and cashback. Though it isn't quite as good now with lower interest rate and higher fees, it is still unique product. Reviewed on: 8th January 2018

Bank account

4
Good perks and interest up to £20000 in your account Reviewed on: 7th January 2018

Good credit interest on current account

5
I've had an account here for about 10 years and the credit interest rate (although less than before) is still much better than I can get elsewhere on this sum of money. It pays to make these types of account work for you. Reviewed on: 4th January 2018

Great service

4
I couldn't ask for more from my bank, they open business hours even a saturday. There is counter service which other provider lack and there online banking is simple Reviewed on: 4th January 2018

Amazing!

5
Great bank account and rewards, love it! Reviewed on: 3rd January 2018

Wonderful Santander

5
Custom service is to be applauded as is their user friendly banking app! Reviewed on: 2nd January 2018

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Cash ISA

    from Santander 4.35 from 84 reviews
    Santander
  • Basic current account

    from Santander 4.32 from 337 reviews
    Santander
  • Choice Current Account

    from Santander 4.28 from 22 reviews
    Santander
    View all products