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Santander: 123 Current Account (discontinued) reviews

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4.17
Based on 1,247 reviews, last reviewed 18th Apr 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

123 current account was reliable with good cashback I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the bu... Read more Reviewed on: 18th April 2025
Anonymous's avatar
Anonymous

Latest lowest rating:

1

Goodbye Santander Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed. Reviewed on: 4th April 2025
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Mr Savva
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Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1247)

Excellent - Highly recomment

5
Applied for an account online and I had a new account, card and pin number within a week. Fantastic. Reviewed on: 13th December 2017
Lynsey Buchanan's avatar
Lynsey Buchanan

123 Steps to great savings

4
I love the Santander 123 Savings account because it gives you a generous interest rate (1.5%) and you get cash back on bill payments, council tax and other services. You can get a great interest on savings upto 20000 and although you have to pay £5 a month for the account you make it back (and much more) on the interest and cash back alone. I would definitely recommend this bank account to everybody. Reviewed on: 11th December 2017
Virginia Chico's avatar
Virginia Chico

123 Steps to great savings

4
I love the Santander 123 account because it offers a very generous interest rate (1.5%) and a few incentives like cash back from paying bills, council tax and other services from your 123 account. You receive interest on your savings upto 20000 and although you have to pay £5 per month to keep your account you make it up from the interest and cash back earned so I would definitely recommend this account to everybody. Reviewed on: 11th December 2017
Virginia Chico's avatar
Virginia Chico

Cashback and Competitive Intrest

5
Cash back for paying your bills and competitive interest on a larger sum of money whats not to like. Also if you are a 123 customer you then get more additional benefits. Reviewed on: 10th December 2017
Rebecca Lawrence's avatar
Rebecca Lawrence

Santander current account 123

5
Useful account and always easy professional contact with the company - to date, unable to fault on customer service and data security issues Reviewed on: 5th December 2017
Suzanne Bedonia's avatar
Suzanne Bedonia

Especially great for students

5
Having been a santander bank customer for the past 5 years, having a 123 current account has been delightful, especially when I needed a current student account and Santander provided me with the most reliable student account. Value for money is also great as they offer a 4 year student railcard. In branch the cashiers are always friendly and polite, no matter what branch of Santander I visit. Also, when I was having problems updating my address with Santander, I was compensated for their errors and was sent an apology letter. Reviewed on: 4th December 2017
Joanne trott's avatar
Joanne trott

Great customer service

5
I’ve just switched from 123, purely because of the drop in interest rates. When I was getting 3% on my small savings pot it was perfect for me. The account charge was more than offset by the cash back on my direct debits. They are very responsive to enquiries, speedy satisfactory response always. I only used my local branch to deposit cheques, excellent automated system so no queueing. Online banking works perfectly. I would have happily stayed, but the incentive to move was worth more than a year’s interest now. Reviewed on: 26th November 2017
Liz Slade's avatar
Liz Slade

Great service

5
It's been a great account and the customer service is good. Apart from the reducing the cashback you get back from 3% to 1.5% due to the Bank of England lowering the interest rate it has been a good account to have. The company overall is efficient and I definitely would recommend it. Reviewed on: 21st November 2017
Chaz Pound's avatar
Chaz Pound

Room for improvement

3
Great for convenience, monthly utility cash back etc but there are others accounts out there that provide a better financial option Reviewed on: 21st November 2017
Anne's avatar
Anne

Started well but going downhill

3
It started well with good benefits but has gradually been going downhill and I'm now looking at moving elsewhere Reviewed on: 20th November 2017
Adelaide's avatar
Adelaide

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