Write a review

Santander: ISA reviews

Name: ISA
Rating: 3.29 (63 reviews)

View other Santander products

2.91

Based on 63 reviews, last reviewed 30th Jul 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

31%

25%

13%

25%

Latest highest rating:

5

Opening the account was very straightforward. Opening the account was very straightforward.The Santander app has recently had a makeover and is now even more appealing and user friendly. Interest ... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Santander - worst stocks and shares ISA imaginable. Dreadful. Huge fees, and they lost me thousands of pounds and decimated my life savings with their stocks and shares ISA. Awful company, terrible ser... Read more Reviewed on: 30th July 2024

Read all reviews See your review

About this product

Santander ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Santander is really like. Oh, and if you have experience using a Santander ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Santander ISA reviews (63)

Review of the Santander, ISA:

Santander is so helpful

Santander has been so helpful I've taken up a lot of their time asking questions and they are fabulous. Reviewed on: 12th February 2017

hmmmm.....

I opened an account online years ago but never deposited any funds in it. I still receive annual paper statements on my £0 balance though which feels a bit redundant. Reviewed on: 8th September 2016

Good Overall

Santander is good overall but the increase in fees for the 123 account on top of the reduction of interest are forcing me to look elsewhere for a current account. Reviewed on: 8th September 2016

Great customer service

We have been with Santander for many years and love the customer service and the simple transactions, fantastic! Reviewed on: 8th September 2016

not very good

Day to day contact not helpful. I terms of investment didn't really help at all or let me know about new plans that were offered Reviewed on: 8th September 2016

Good Customer Service

I've had go contact Santander a few times recently, and they have always been very helpful and friendly. Reviewed on: 8th September 2016

Santander Isa - average interest rate

Ive been a customer of Santander for many years. They are an all round average bank, especially when it comes to online banking and customer service. The interest on this ISA is poor to say the least compared to similar products offered by banks. Reviewed on: 8th September 2016

Easy peasy

Customer service is fantastic friendly and informative staff. Everyone I spoke to was very helpful and helped solve my queries regarding my bank account. Reviewed on: 8th September 2016

Family friendly flexible approach but could be smarter

I absolutely love Santander and have a number of different product with them but the account I use the most is the current 123 account. However access to it via the app it easy but could be a lot smarter. For instance, there isn't a running total for the account on the app so it's impossible to see what impact a withdrawal has had on your overall sum. This is frustrating as I've not had this issue with my Halifax app or the Natwest one. I'm sure it would be a simple fix to do for the app just to make it a bit more fit for purpose. Reviewed on: 8th September 2016

Banking made simple

I was in need of two savings accounts for my children but needed to retain access. The staff in my local branch were able to help me despite not having an appointment. I now have all accounts linked via online banking and it's easy to manage and transfer funds. Reviewed on: 7th September 2016

Good customer service

I have been banking with Santander for a few years now and have had a good experience in terms of customer service whenever I have any queries or need to make changes to my accounts. It is easy to get in touch in the branch or though the phone. The 123 Current Account has provided a market leading interest rate - it's a shame that they will no longer be giving 3%. It was helpful to be notified in advance to consider the options available. Reviewed on: 6th September 2016

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Santander has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub