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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3199 reviews)

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4.90

Based on 3,199 reviews, last reviewed 10th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Helpful, Friendly , Informative

Always very efficient and helpful, Excellent attention to detail and superb information provided. Reviewed on: 16th May 2025

Friendly, Helpful, Informative

Clear Explanations, Willingness to help, very pleasant manor. Reviewed on: 16th May 2025

Friendly, Professional, Efficient

Great welcome, friendly, professional and efficient. Reviewed on: 16th May 2025

Pleasure being business

Very friendly and helpful service, considerate professionalism, explaining all the services provided. Reviewed on: 16th May 2025

Really very good

Wonderful service as always. Very friendly efficient and helpful. Always enjoy a visit to the branch. Reviewed on: 16th May 2025

Pleasant to be in

To be able to talk to a human rather than a robot. Reviewed on: 16th May 2025

Professional Helpful Polite

Staff professional and always helpful. Reviewed on: 16th May 2025

Friendly, Professional, happy

Always get great service, Never any issues. Reviewed on: 16th May 2025

Accurate, Professional, Welcoming

Member has recommended to a friend, Member is confident we process everything accurately. Reviewed on: 16th May 2025

Approachable, friendly, Efficient

Banking and saving as it should be. Face to face with friendly and well informed staff. A society working for its members and not shareholders. Reviewed on: 16th May 2025

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