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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3199 reviews)

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4.89

Based on 3,199 reviews, last reviewed 10th Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Very Professional Service

Funds transfer letter on my sbs isa maturation did not detail interest earned - total figure detailed. New account number had an x ? Why. Couldn't change address online or view it after it was changed. Reviewed on: 22nd April 2025

Friendly Local B.Socs (Mutual) No Shareholders

Very quick turn around from Galashiels Branch. I required some cash from my ISA ASAP. Reviewed on: 22nd April 2025

Knowledgeable, Friendly, Efficient

Have been a member of the society since 1984. Have always had a good rapport with the staff. Very friendly staff. Also like the "new look" of the office. Reviewed on: 22nd April 2025

First Class

First service. Nothing could be improved. Reviewed on: 22nd April 2025

Simply the best

First class service by appointment. Friendly staff a great bonus. Reviewed on: 22nd April 2025

Helpful, friendly, efficient

Good efficient, friendly service. However I feel that my book could have been completed with my transfer marked up to today rather than it being kept and sent back out to me. Reviewed on: 22nd April 2025

Friendly, Welcoming, Efficient

Everything was fine. Taken on our appointment time and everything went nice and smooth. Reviewed on: 22nd April 2025

Friendly, Efficient and local

Staff are friendly and efficient. I like that it is Scottish. Reviewed on: 22nd April 2025

In branch service review

Staff are extremely helpful and despite being very busy. Reviewed on: 22nd April 2025

All very satisfactory

Punctual appointment, friendly service. Reviewed on: 22nd April 2025

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