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Scottish Building Society: Savings reviews

4.89
Based on 3,199 reviews, last reviewed 10th Mar 2026
27% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Great Service and value

5
Great knowledge a customer service, offer accounts with good interest rates. Reviewed on: 11th April 2025

Very Friendly and Helpful

5
I like the friendly and helpful way the staff are, I recommend "Lorraine" at the Glasgow Branch. A lovely Lass. Reviewed on: 11th April 2025

Excellent Easy

5
Very pleasant staff, very helpful and feel as though I'm not just a number. Reviewed on: 11th April 2025

In branch service review

5
A fabulous rate on the 1 year ISA. Reviewed on: 11th April 2025

Better than Skipton

5
Scottish, a better alternative to Skipton. Reviewed on: 11th April 2025

In branch service review

5
Handed my queries and transactions promptly and very helpful. Reviewed on: 11th April 2025

Local, Efficient, Scottish

5
Great staff and branch but no Kids accounts. Reviewed on: 11th April 2025

Competent and Straight forward

4
Only deal with Edinburgh branch but new passbook issued by Galashiels Branch - why?. Reviewed on: 11th April 2025

Friendly Society

5
Friendly ness of staff continue what doing. Reviewed on: 11th April 2025

Very Professional company.

5
Very helpful and polite Had to travel hour and half on bus to go to nearest branch. Reviewed on: 11th April 2025

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