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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3203 reviews)

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4.89

Based on 3,199 reviews, last reviewed 10th Mar 2026

27% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3203)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Excellent Rates

Easy to open and view online. Would like to be able to complete online rather than filling more paperwork for renewing accounts. Reviewed on: 4th April 2025

Efficient, Helpful, Caring

Very quick, helpful and efficient service I always prefer talking to someone in person and staff in this branch are always so helpful. Thank you!. Reviewed on: 4th April 2025

Trying to help

Perhaps at start of the new tax year put on the website appointments required to open new account. That said impressed they managed to fit me in when turned up at the branch without one. Reviewed on: 4th April 2025

Efficient, Friendly, Local

It is local, everything easily dealt with efficiently. Reviewed on: 4th April 2025

Friendly, Informative and relaxed

Professional , warm, friendly welcome, knowledgeable colleagues who explained everything. I chose SBS as I wanted somewhere accessible for my savings. Reviewed on: 4th April 2025

Verg good indeed

Staff were very friendly and helpful. Reviewed on: 4th April 2025

Warm and Welcoming

I like the attitude and pleasant feeling that I always notice from the front of house staff. Reviewed on: 4th April 2025

Very comfortable to deal with

to date very helpful and informative. Reviewed on: 4th April 2025

Quick, Friendly, Knowledgeable

City centre location is only branch I can visit a branch nearer home would be good. Reviewed on: 4th April 2025

Friendly, Helpful, Caring

I would like that they had a branch in Paisley. Reviewed on: 4th April 2025

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