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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,199 reviews, last reviewed 10th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021
Donald Corbett's avatar
Donald Corbett

In branch service review

5
Helpful, efficient and easy to get to branch. Reviewed on: 28th March 2025

Excellent, knowledgeable, professional

5
Staff were quick to understand everything I required. Explained all I needed, excellent. But 4 people were waiting and only 1 person on desk, maybe need more staff. Reviewed on: 28th March 2025

Very very good

5
The customer service was excellent. Reviewed on: 28th March 2025

In branch service review

4
I disagree with all banks and building societies closing local branches. It is not always easy to travel into the city from home. Reviewed on: 28th March 2025

Helpful

5
Always helpful and happy to explain options available for my savings. Reviewed on: 28th March 2025

Spot on

5
Open a branch closer to home. Natalie was helpful though. Reviewed on: 28th March 2025

First class service

5
Very friendly and efficient staff, so much so that I took my daughter to open a fixed rate ISA with SBS. Reviewed on: 28th March 2025

Professional, polite, business

5
My enquiry was dealt with in a most polite and professional manner. Everything was fully explained to me. Reviewed on: 28th March 2025

Excellent, efficient, courteous

5
Face-to-face function here much better than online everywhere else. You might consider on passbooks with 30 day acct making this obvious on the cover. Reviewed on: 28th March 2025

Very satisfied indeed

5
The staff are very courteous and polite and very professional in their approach. Reviewed on: 28th March 2025

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