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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,203 reviews, last reviewed 12th Mar 2026
25% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service Very comfortable with conversation, everything explained about my new ISA, great service from Loraine Reviewed on: 12th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3203)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Friendly, approachable, professional

5
Always informative, friendly and professional. Reviewed on: 21st March 2025

Dependable, friendly, Scottish

5
I enjoy banking here. Relaxed experience. Friendly and knowledgeable staff. Reviewed on: 21st March 2025

Fair, friendly, welcoming

5
Very good information from friendly staff. Reviewed on: 21st March 2025

In branch service review

5
I would like Scottish Building Society to try and have an app for flexible transactions for the customers. Reviewed on: 21st March 2025

Good friendly people

5
Great service, great people, could not be happier. Reviewed on: 21st March 2025

In branch service review

5
Helpful staff, quick and efficient. Reviewed on: 21st March 2025

In branch service review

5
Scottish based and that is very important to me. Reviewed on: 21st March 2025

Professional, efficient and pleasant

5
Always very pleasant and professional. Reviewed on: 21st March 2025

In branch service review

5
Friendly staff. Very handy location in Inverness. Can still do over the counter transactions with staff. Reviewed on: 21st March 2025

Friendly, efficient, trustworthy

5
Very friendly and inclusive, fast and efficient in dealing with request. Good to support a local branch that is supportiing the local community. Reviewed on: 21st March 2025

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