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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3213 reviews)

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4.90

Based on 3,211 reviews, last reviewed 15th Mar 2026

23% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Savings experts! I was in branch to sort out my savings and Abbie who was in training with Kaia was so helpful and friendly. Reviewed on: 15th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3213)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Good to work with

Login page only shows 'user ID', doesn't show where answer should be, press return and puts you back to 'user ID', should go straight to password, you have to scroll down, why? Once logged in, it would be good to see my total investment with SBS. Reviewed on: 3rd September 2024

To date, OK

I have visual problems so if you could introduce correspondence in large print that would be beneficial. Reviewed on: 3rd September 2024

Competent, professional, polite

Staff are welcoming, helpful and knowledgeable. Reviewed on: 3rd September 2024

Excellent financial institution

Always a pleasure dealing with the Scottish Building Society staff in Inverness. Reviewed on: 1st September 2024

In branch service review

Efficient - would definitely recommend. Reviewed on: 1st September 2024

City location good

As I have just opened my account perhaps it is too early to give an overall assessment but I like the fact I can have a passbook. It was also good to receive a follow-up phone call. Reviewed on: 29th August 2024

Reassuring, efficient, excellent

Telephone assistants are knowledge, understanding and efficient. Reviewed on: 29th August 2024

Good Scottish service

Scottish, excellent service, good rates. Reviewed on: 29th August 2024

Friendly, knowledgeable, local

The Society is local and their opening hours are very convenient. The staff are knowledgeable and very friendly. The building is very clean in appearance and smell. Most importantly it is local. Reviewed on: 29th August 2024

Professional, pleasant, calm

It was my first experience with investing in Scottish Building Society. What a professional experience it was. Very happy. I have already shared my thoughts with others. Reviewed on: 29th August 2024

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