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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3222 reviews)

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4.90

Based on 3,214 reviews, last reviewed 16th Mar 2026

22% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

First Rate Service with a Smile Audrey, the teller could not have been more helpful and pleasant throughout my time in the Galashiels branch. She gave me clear information and helpe... Read more Reviewed on: 16th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3222)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Friendly, convenient, accessible

A good building society. Whilst waiting you often hear other people being served - maybe more provacy needed. Reviewed on: 27th June 2024

Efficient, professional, pleasant

All staff make you feel welcome and are very mannerable. I have used Troon and Glasgow and no complaints. More whisky tasting nights please. Reviewed on: 27th June 2024

Efficient, friendly, professional

Pleasant, helpful and knowledgeable staff (Troon relationship centre). Good range of savings products. Reviewed on: 27th June 2024

Very helpful

I like the face-to-face contact and friendly staff. Reviewed on: 27th June 2024

Friendly, local, Scottish

Friendly, local service. Very obliging with any requests and advice. Reviewed on: 27th June 2024

In branch service review

Excellent rates and I love having a branch in Troon. Reviewed on: 27th June 2024

Always helpful and knowledgeable

Very good service when we were renewing our ISAs and generally when we contact you, thank you. Reviewed on: 27th June 2024

Helpful and polite

Everyone I spoke to was really helpful. Reviewed on: 27th June 2024

Cracking building society

Friendly staff in Inverness branch, nothing is too much trouble. Reviewed on: 27th June 2024

Safe and secure

Good range of savings accounts at good interest rates. Possibly the ability to change accounts over the phone would be great. Reviewed on: 27th June 2024

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