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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,224 reviews, last reviewed 18th Mar 2026
8% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Such helpful staff Such helpful staff, it is always a pleasure dealing with SBS. Most recently Natalie helped me, she was very patient helping me get logged into my acco... Read more Reviewed on: 18th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3227)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Excellent

5
Was a wonderful experience - Neha was excellent, I was informed well of best products for my savings. Reviewed on: 3rd May 2024
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Verified Member

Friendly, helpful staff

5
Local branch with helpful staff. Reviewed on: 3rd May 2024
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Verified Member

Great value service

5
Professional, welcoming, efficient. Reviewed on: 3rd May 2024
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Verified Member

In branch service review

4
You could have left the Thornhill branch open (or something in the Dumfries area), the reason I am with SBS is because of the local branch. Reviewed on: 1st May 2024
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Verified Member

Good customer service

5
Very good customer service and easily accessible. Reviewed on: 1st May 2024
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Verified Member

Customer friendly

5
Efficient attention in Galashiels but it was much was easier for old folks when you had agencies nearby. Reviewed on: 1st May 2024
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Verified Member

Friendly, efficient, focussed

5
Great service, great staff, and simple products with a good interest rate. Reviewed on: 1st May 2024
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Verified Member

Friendly, informative, welcoming

5
Like the personal service, passbooks, and staff. Reviewed on: 1st May 2024
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Verified Member

Friendly, professional, courteous

5
The staff. The guy who dealt with us was really good. Great customer service skills and knowledgeable. Good follow up call. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
It would be better if the Dalry Road branch was still open. It cost Reviewed on: 1st May 2024
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Verified Member

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