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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3231 reviews)

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4.90

Based on 3,231 reviews, last reviewed 18th Mar 2026

5% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Opening Account Audrey was friendly,welcoming and informative. Reviewed on: 18th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3231)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Helpful, local, value

Nice local office and helpful staff. Reviewed on: 22nd April 2024

Good, local, friendly

Staff very helpful. Obtained info prior to branch visit via telephone and they were able to confirm product availability. Reviewed on: 22nd April 2024

Perfect

Customer service just as it should be. Reviewed on: 22nd April 2024

Best one

Excellent communication and prompt replies with customer servie request, you should always include a SAE for international reply. Reviewed on: 22nd April 2024

Quick, efficient service

Will allow postal ISA and bond accounts. Reviewed on: 22nd April 2024

In branch service review

I've always found the Scottish Building Society to have savings products suited to me. The Inverness branch has always been friendly and helpful. Reviewed on: 19th April 2024

Convenient, friendly, good service

Town centre branch, friendly staff, knowledgeable and helpful. Reviewed on: 19th April 2024

Dependable, friendly, early-closing

Very good service, especially in the Glasgow branch. Useful having online banking now. Reviewed on: 19th April 2024

On the ball

Very friendly, competent and polite staff in Glasgow branch. Reviewed on: 19th April 2024

Interested in customers

From entering to leaving we had the full attention of staff who were very helpful and answered all of my questions. Reviewed on: 18th April 2024

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