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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
Direct contact with a friendly, knowledgeable member of staff. Based in Scotland. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
My account was a fixed bond and at the time I took it out interest rates were low and there was no option for monthly interest. On maturity again there was no monthly option so I closed the bond. Other societies offer monthly so I went with them. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
They compete with top societies for interest rates. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
Quick service and no long queues when you phone up. Friendly and efficient staff. On this occasion I did not renew the bond with you. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
Staff in the Inverness branch are very welcoming. The office is warm and welcoming too. Savings products have good interest rates just now. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
I liked that could directly speak to real people and a problem (passbook and form lost in the post) was dealt with very rapidly and efficiently. They have an excellent range of savings products. Reviewed on: 4th December 2023

Scottish Building Society Branch Review

5
I like that you can access staff via shop-front. They're friendly and helpful. Reviewed on: 1st December 2023

Scottish Building Society Branch Review

5
5 stars for it's excellent service regarding savings etc. Reviewed on: 1st December 2023

Scottish Building Society Branch Review

5
I like the fact that it is a mutual society. The service is customer oriented by efficient staff with clear information. Rewards for customer loyalty (i.e. bonds). Reviewed on: 1st December 2023

Scottish Building Society Branch Review

4
Keep website information better up-to-date (I checked opening times on website which were out of date and had to hang about for 30 minutes for the Building Society to open). Reviewed on: 1st December 2023

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