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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
Very friendly, efficient, and informative. Chloe was extremely friendly and professional. Reviewed on: 18th August 2023

Scottish Building Society Branch Review

5
Handy branches, friendly staff, and easy access to those friendly staff. Reviewed on: 18th August 2023

Scottish Building Society Branch Review

5
Like that they're local with branch offices. Reviewed on: 18th August 2023

Scottish Building Society Branch Review

5
Systems could update online faster. Reviewed on: 18th August 2023

Scottish Building Society Branch Review

5
I like that you can call directly and it feels like a local branch. Good savings rates offered for rollover bonds too. Reviewed on: 17th August 2023

Scottish Building Society Branch Review

5
Like getting to talk to someone straight away without all this waiting music playing. Reviewed on: 17th August 2023

Scottish Building Society Branch Review

5
Tangible assets, it's history, cautionary approach with money. Efficient service. Reviewed on: 15th August 2023

Scottish Building Society Branch Review

5
The staff are excellent, they welcome you the first time (and others) when you enter the door, they are helpful and there are never any problems. And they are cheerful to make you comfortable. Reviewed on: 14th August 2023

Scottish Building Society Branch Review

5
Excellent service, very friendly and helpful staff. Lesley in Inverness gets my 5* vote. Reviewed on: 14th August 2023

Scottish Building Society Branch Review

5
I like the access to branches and people within the organisation, you're straight through to branches when calling - no overseas call centres, and you don't have to do everything online. The interest rates could be improved although you are getting better. Thank you. Reviewed on: 11th August 2023

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